Disaster Recovery Officer

We are seeking a meticulous and proactive Disaster Recovery Officer to support the development implementation and maintenance of disaster recovery plans and procedures. This role is ideal for someone with foundational knowledge in IT systems and risk management who is eager to grow in the field of disaster recovery and resilience.

Position Responsibilities:

• Develop and maintain disaster recovery (DR) documentation including recovery plans runbooks and testing schedules.
• Support DR testing activities including planning execution and post-test analysis
• Ensure compliance with regulatory and standards
• Responsible for coordination with Partners and respond to various DR Audits and Annual DR compliance reports
• Monitor and report on DR readiness across systems and departments
• Work with L2 Risk to build more robust and executable Disaster Recovery plans
• Maintain appropriate documentation records and reports for auditors
• Ensure project and support teams Senior management and business staff address any IS related deficiencies that may be identified by an Audit.
• Establish and oversee department procedures documentation and training to align with records management policies
• Responsible to keep corporate audit databases up to date with statuses issues remediation plans etc.

Required Qualifications:

• Bachelors degree or equivalent experience in information technology Disaster Recovery or related field
• 5 years Disaster Recovery experience
• Experience that demonstrates capability in disaster recovery IT operations and risk management.
• Understanding of disaster recovery principles and IT infrastructure.
• Good understanding of IT infrastructure and technologies (e.g. backup solutions cloud recovery platforms).
• Good communication and relationship management skills enabling collaboration with people at various levels throughout the organization
• Excellent negotiation and conflict skills with the ability to challenge and drive to appropriate level of risk mitigation
• Excellent written and verbal communication skills Effective interviewing influencing facilitation and presentation skills
• Demonstrable ability to work independently and in a team environment
• Certifications such as CBCP ISO 22301 or ITIL are a plus but not required
• Attention to detail and strong organizational skills

When you join our team:

• Well empower you to learn and grow the career you want.
• Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our distributed team well support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .

Referenced Salary Location

Salary range is expected to be between

If you are applying for this role outside of the primary location please contact for the salary range for your location. The actual salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits including health dental mental health vision short- and long-term disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays vacation personal and sick days and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S. please contact for more information about U.S.-specific paid time off provisions.