Office Assistant II, Rehab Administration

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profile Job Location:

Wilmington, DE - USA

profile Monthly Salary: $ 18 - 26
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

Job Details

ChristianaCares Rehab Administration is looking to hire a Float Medical Office Assistant II.

The Medical Office Assistant II will be responsible for scheduling appointments with consideration of insurance details greeting patients professionally to collect demographic and financial information and processing referral information while maintaining patient confidentiality.

The Medical Office Assistant II will be primarily based at Springside DE and will be required to cross cover multiple locations from SmyrnaDE to Concord PA per practice needs.

Work Schedule:

  • Monday- Friday: Day Shift

  • No weekends/holidays

Duties / Responsibilities:

  • Schedules appointments with awareness of insurance provider and location for virtual and on-site appointments

  • Greet and interact with patients in a professional manner virtually or on-site in order to collect required demographic and financial information. Processes/verifies referral information and eligibility for insurance reimbursement as needed.

  • Collects payments according to insurance requirements

  • Verifies insurance coverage & coordinates referrals

  • Performs day end reconciliation of appointments & payments received

  • Answers all phone calls in a professional manner and relay accurate messages

  • Alerts providers of messages and responds to messages from provider(s)

  • Communicates with provider and staff through EMR

  • Keeps patients up-to-date on issues until resolution can be accomplished

  • Facilitate testing labs appointments etc for patients

  • Prepares medical records to include scanning and indexing tests reports etc into patient charts as needed

Benefits & Incentives

  • Full Medical Dental Vision Life Insurance etc.

  • Two retirement planning offerings including 403(b) with company contributions.

  • Generous paid time off with annual roll-over and opportunities to cash out.

  • 12 weeks paid parental leave.

  • Tuition assistance

  • Incredible Work/Life benefits including annual membership to access to backup care services for dependents through retirement planning services financial coaching fitness and wellness reimbursement and great discounts through several vendors for hotels rental cars theme parks shows sporting events movie tickets insurance and much more!

Education Requirements:

  • High School Graduate or GED required.

  • 2 years experience in a medical office practice setting is required; 3 years experience is preferred


Interested candidates should attach an updated copy of the resumes for consideration!

At ChristianaCare we are guided by our values of Love and Excellence and are passionate about delivering health not just health care.


#LI-RT1

Hourly Pay Range: $18.19 - $26.37

This pay rate/range represents ChristianaCares good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills relevant experience and qualifications as they relate to specific job requirements.

Christiana Care Health System is an equal opportunity employer firmly committed to prohibiting discrimination whose staff is reflective of its community and considers qualified applicants for open positions without regard to race color sex religion national origin sexual orientation genetic information gender identity or expression age veteran status disability pregnancy citizenship status or any other characteristic protected under applicable federal state or local law.

Post End Date

Jan 30 2026

EEO Posting Statement

ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family including health insurance paid time off retirement an employee assistance program. To learn more about our benefits for eligible positions visit Experience:

Junior IC

Job DetailsChristianaCares Rehab Administration is looking to hire a Float Medical Office Assistant II.The Medical Office Assistant II will be responsible for scheduling appointments with consideration of insurance details greeting patients professionally to collect demographic and financial informa...
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