Customer Project Manager

Milton Keynes - UK

Monthly Salary: Not Disclosed

Posted on: 11 hours ago

Vacancies: 1 Vacancy

Job Summary

This hybrid role offers a great balance of home and office working. Youll join your colleagues in one of our offices on an adhoc basis.

As the UKs largest fibre-only network and its only proven wholesale challenger were busy setting new standards for what digital infrastructure can and should be.

Designed from scratch for the internet our network is greener more reliable and ready for the future. The products we provide over it not only lead the market on speed value and service they help businesses to innovate provide entire communities with a better foundation for their digital lives and support economic growth locally and nationally.

What does that mean for you The opportunity to make internet connections (and daily life) a whole lot better for a lot of people!

Joining us as a Customer Project Manager

Join us in a client-facing role where youll lead exciting projects connect with customers and shape seamless experiences through onboarding integration and innovative solutions

Youll receive a competitive salary a car allowance a performance related bonus and a range of benefits to support you across your financial physical and mental wellbeing.

This is some of what you can expect to be doing:

Lead end-to-end project delivery including customer onboarding API/system integration network deployment and service transition
Develop and manage project plans aligned with Agile and Waterfall methodologies ensuring compliance with IT network and billing standards
Own fibre network interconnect project delivery with the customer including all scheduling and reporting
Collaborate with internal teams and external stakeholders to ensure successful delivery release management and continuous improvement

What youll bring to the role

This role requires a confident and experienced project manager with strong technical understanding stakeholder engagement skills and the ability to deliver complex customer-facing projects.

Youll also have:

Prince2 Practitioner qualification or work experience applying Agile and Waterfall methodologies in commercial environments
Proven track record in telecom project delivery system integration APIs portals and service design implementation
Strong stakeholder management risk and issue management and ability to manage complex migration strategies
Telecoms industry experience with B2B/B2B2C clients familiarity with billing systems and consultancy mindset for problem-solving

Diversity Inclusion & Belonging

Were a Times Top 50 Employer for Gender Equality. Were endorsed by WORK180 and were a partner of Diversifying. We have pledged our commitment to the Armed Forces Gold Covenant are a Care Leaver Friendly Employer and were a Disability Confident Leader. Working together with our Employee Communities were wholly committed to ensuring that our peoples voices are heard and that everyone feels a sense of belonging and pride to be a part of CityFibre. If youd like to explore our culture and values check out The CityFibre Way.

What you can expect from us

We want to offer you all the support you need to thrive inside and outside of work. This means giving you the tools to grow your career with us as well as a comprehensive benefits package that you can adapt to your lifestyle. This includes 25 days annual leave a day off on your birthday a day off to support a charity or organisation of choice a range of wellbeing and savings initiatives including private medical insurance and supportive family friendly and menopause policies.

Additional Information :

We want to create a sense of belonging for everyone. We celebrate our differences and work to ensure everyone has the best chance to succeed starting with our recruitment process. No matter your background family or carer status ethnicity sexual orientation religion age disability gender or gender identity we welcome your application. If you need any support or reasonable adjustments throughout the application process please email us at We want to help!

Remote Work :

Employment Type :

Full-time

This hybrid role offers a great balance of home and office working. Youll join your colleagues in one of our offices on an adhoc basis.As the UKs largest fibre-only network and its only proven wholesale challenger were busy setting new standards for what digital infrastructure can and should be.Desi...