Technology Specialist

Rome, NY - USA

Monthly Salary: $ 40800 - 58815

Posted on: 9 hours ago

Vacancies: 1 Vacancy

Job Summary

POSITION: Technology Specialist
EFFECTIVE DATE: Anticipated Vacancy

JOB DESCRIPTION:
Rome City Schools and its Technology Services Department are a nationally awarded
department for its excellence in the support of digital education practices through enhanced
digital tools superior infrastructure and unmatched customer service. Our department serves
over 1000 staff members and over 6000 students on a daily basis across 15 locations.

The qualified applicant will spend a majority of time serving our customers directly through
general work order needs as they are assigned. (anything from laptop/desktop repairs to
interactive board troubleshooting etc.) Duties that may apply are below:
Maintains confidentiality regarding knowledge of internal operations and infrastructure
Knowledge and skills in computer maintenance and network operations in technology
planning maintenance and operations
Openly analyze department practices and make suggestions for improving operations
Install and configure personal computer equipment and peripherals
Install and configure necessary software applications
Work at various sites to troubleshoot issues with servers network equipment
workstations printers software interactive whiteboards/displays phones and other
equipment
Ability to operate a computer and to recognize and troubleshoot problems with computers
or related technologies
Good understanding of networking protocols hardware and technology
Provide assistance direction and training to users when needed
Communicate effectively both orally and in writing
Effectively repair chromebooks laptops computers etc.

Provide first and secondary level user technology support for schools and/or
administrative buildings including the support of students and staff in the operation of
computers software and peripherals
Maintains installs and configures computer equipment peripherals and software
applications
Maintains routine maintenance and other necessary records or logs
Facilitates the operation organization supervision of the computers peripherals and
software for designated areas
Assists users in the operation of computers peripherals programs and other classroom
technology
Maintains cooperative working relationships and good customer service with those
contacted in the course of work
Assists in the establishment of procedures for computer equipment and software use
Ensures all computer related devices are operational
Maintains accurate inventory of records for all equipment and software
Provides testing verification and support documentation of new software programs and
hardware devices
Delivers training for computing devices and software to end-users and other support staff
Documents user instructions for technology devices and software
Provides escalated support help and team leadership to other technology support
personnel
Other duties as assigned by the director

MINIMUMQUALIFICATIONS:
-Associate degree or equivalent education preferred
-Minimum of 5 years related technical experience in an enterprise environment preferred
-Knowledge of LAN & WLAN networking basics hardware/software telecommunications
multiple operating systems (including Windows 10 11 Server 2016-2025 Mac OS Google
Workspace ChromeOS Some Linux and other open source applications) intermediate to
advanced knowledge of AD DNS DHCP.
-Knowledge of A/V and Pro Audio Systems is a major plus
-Excellent and professional communication and interpersonal skills
-Valid Drivers License with clear driving record
-Acceptable fingerprint/criminal records check history
-Reliable transportation - Reimbursement for work function mileage available

SCHEDULE & -12-month (240 Day) work schedule

BENEFITS: -Health insurance
-Teachers Retirement System Enrollment
-Board-paid (free to employee) life dental and vision insurance
-Earned paid vacation and sick leave
-Paid holidays

SALARY: $40800-$58815 - Based on years of verifiable experience.

CONTACT: *Submit resume as well as an RCS application (attached below)to:

Matt Stover:
Director of Technology and Network Services
Rome City Schools
508 East Second Street
Rome Georgia 30161

Mrs. Buffi Murphy:
Director of Human Resources
Rome City Schools
508 East Second Street
Rome Georgia 30161

Fingerprinting and Criminal Records Check required prior to employment.

The Rome City School System does not discriminate on the basis of color race sex religion national origin age or
disability in any educational programs or activities or in its employment practices.

Required Experience:

POSITION: Technology SpecialistEFFECTIVE DATE: Anticipated VacancyJOB DESCRIPTION:Rome City Schools and its Technology Services Department are a nationally awardeddepartment for its excellence in the support of digital education practices through enhanceddigital tools superior infrastructure and unm...