Compensation range:

Your rate of pay will be based on applicable experience

Enloe Health is a Level II Trauma Center located in beautiful Northern California. We offer a full array of medical services and our mission is to elevate the health of the communities we serve. As a Planetree organization we place high value on hiring the right team to care for our patients and their familiescare that is steeped in compassion human connection and mutual support. If you feel called to make a meaningful impact through empathetic person-centered care and thrive in a culture that values collaboration and purpose we welcome you to join our team.

POSITION SUMMARY:

Under the direction of the Patient Access Manager the Referral Coordinator performs their duties in a professional and organized manner requiring minimal supervision. The Referral Coordinator must maintain strict confidentiality in all matters pertaining to patients of Enloe Health.

The Patient Access Referral Coordinator is responsible for verifying and updating patient demographic data and verifying insurance eligibility. The Patient Referral Coordinator is responsible for collecting and processing departmental referrals external reports and data entry into the Electronic Medical Record (EMR) daily. The Patient Access Referral Coordinator is responsible ensuring all demographics insurance and documentation is received with the order to include chart notes necessary to obtain authorization. The Patient Access Referral Coordinator creates a friendly cooperative impression throughout all interactions with internal and external customers and works independently to prioritize and manage multiple functions in fast-paced environment. The Patient Access Referral Coordinator is responsible for establishing and maintaining an orderly work environment that supports the smooth operations for the Referring Provider.

EDUCATION / TRAINING / EXPERIENCE:

Minimum:

One year of experience in a medical front office or back-office setting as well clerical and data entry experience

Desired:

Knowledge of medical terminology

Referral experience with diagnostic procedures

SKILLS / KNOWLEDGE / ABILITIES:

Must demonstrate technical competence communication skills good organization planning skills creative problem solving and sensitivity for the patient and family in crisis. Demonstrates knowledge of specialty specific diagnoses. Able to communicate in a knowledgeable and articulate manner with clinic staff. Able to work with other department staff and all other hospital personnel in professional positive efficient and tactful manner. Able to deal with the public in a professional and tactful manner as it relates to questions or concerns regarding patients conditions status and care preferred. Ability to interface with all hospital departments so that the resources may be utilized to maximize patient care in an expedient fashion. Must be able to change priorities with the ever-changing patient status and subsequent workloads required. Must possess computer data entry skills. Must be able to fulfill the essential functions of the position.

Benefits Information

Enloe offers a comprehensive and competitive benefits package to all eligible employees including but not limited to:

• $0 premium medical plan to include vision insurance
• Prescription and dental group insurance
• Retirement with employer match
• Generous paid time off (PTO) plan that starts accruing immediately and can be used as its earned
• Extended Sick Leave
• Flexible Spending Accounts for unreimbursed medical expenses and dependent care
• Employee Assistance Program
• Educational Assistance

Please visit the employee benefits page at get more in-depth benefits and coverage information or email to receive a full summary of benefits.