Sr. Manager Operational Excellence – Global Logistics

Primary Function of Position

Provide leadership and functional expertise in Logistics operations in support of inbound warehousing transportation and finished goods distribution for Global Logistics. Lead the growth of our continuous improvement program using Lean/Six Sigma trainings and methodologies. Lead and support the deployment of market leading warehouse operations in our internally operated distribution centers and with our 3PL warehouse providers. This includes Benchmarking and deploying SAP EWM processes warehouse layout analysis and operations processes to drive warehousing labor efficiency improve operational metrics and drive out non-value-added work.

Essential Job Duties

• Lead and manage a team responsible for executing operational excellence initiatives in Global Logistics including inbound warehousing transportation and finished goods distribution.

• Allocate resources and provide guidance to team members in performing time studies creating process maps and resolving operational bottlenecks for inbound and outbound orders.

• Oversee and mentor team in conducting data analysis to investigate root causes of compliance quality or performance issues and in developing corrective action plans.

• Direct and coach team members in the use of Lean/Six Sigma tools such as fishbone diagrams spaghetti diagrams and process flow mapsto reduce waste and error-proof logistics processes.

• Provide leadership and facilitate cross-functional training in Lean/Six Sigma methodologies ensuring team members apply continuous improvement principles to logistics operations.

• Lead the implementation and monitoring of projects to achieve operational improvement goals such as throughput accuracy process controls ergonomic/layout enhancements etc.

• Manage the development and deployment of key operational performance metrics ensuring the team holds themselves and others accountable to day-to-day performance standards.

• Guide operations team in growing their knowledge of warehouse operations continuous improvement fundamentals and WMS applications.

• Perform direct operational analyses process improvements and hands-on support as needed ensuring alignment with broader strategic objectives.

• Champion large cultural & behavioral change management initiatives impacting 500 employees leading by example and fostering a high-performance continuous improvement culture.

• Perform other duties as required by the business pertaining to this function primarily through leading and empowering the team to execute and innovate.

Qualifications :

Required Skills and Experience

• 5 years of people management experience.

• Minimum 10 years of experience working in a warehouse environment.

• Demonstrated ability to successfully lead operational teams in a fast-paced environment.

• Excellent verbal and written communication skills.

• Possess strong organizational skills to meet deadlines assist staff in prioritizing work and handle multiple projects.

• Must be able to apply sound judgment and decision-making skills in dealing with a variety of routine issues.

• Experienced with organizing unstructured data to support proposals or operational plans.

• Ability to handle conflict well and give positive and negative feedback along with managing performance issues.

• Experience in leveraging lean process tools such as Six Sigma and 5S.

• Skilled in MS Office suite WMS Access and/or SQL database experience.

Required Education and Training

• Bachelors of Science in an Engineering discipline.

• APICS CLTD CSCP CTST or CPIM certification preferred.

• Lean Six Sigma Black Belt or Master Black Belt preferred.

Preferred Skills and Experience

• SAP EWM knowledge preferred.

Additional Information :

Due to the nature of our business and the role please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees and prohibit discrimination and harassment of any type without regard to race sex pregnancy sexual orientation gender identity national origin color age religion protected veteran or disability status genetic information or any other status protected under federal state or local applicable laws.

Mandatory Notices

U.S. Export Controls Disclaimer:  In accordance with the U.S. Export Administration Regulations (15 CFR 743.13(b)) some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employeeswho are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the governments licensing process can take 3 to 6 months) or (ii) implement a Technology Control Plan (TCP) (note: typically adds 2 weeks to the hiring process).  

For any Intuitive role subject to export controls final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employeesstart date which may or may not be flexible and within a timeframe that does not unreasonably impede the hiring need. If applicable candidates will be notified and instructed on any requirements for these purposes. 

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside or plan to reside in Alabama Arkansas Delaware Florida Indiana Iowa Louisiana Maryland Mississippi Missouri Oklahoma Pennsylvania South Carolina or Tennessee.

We provide market-competitive compensation packages inclusive of base pay incentives benefits and equity. It would not be typical for someone to be hired at the top end of range for the role as actual pay will be determined based on several factors including experience skills and qualifications. The target compensation ranges are listed.

Remote Work :

No

Employment Type :

Full-time