Risk Collections Specialist
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Job Location:
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Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Risk Collections Specialist
In-person in Orem UT
Nexios Risk Department protects the companys financial stability and brand integrity through proactive analysis and structured recovery processes. As a Risk Collections Specialist you will play a key role in managing ACH reject recoveries and supporting the early stages of merchant risk monitoring. This position bridges Finance and Risk ensuring rejected transactions are recovered efficiently and documented accurately while providing a strong foundation for future advancement within the Risk team.
This role focuses on internal recovery coordination and documentation formal debt collection activity is managed through Nexios Legal and external partners.
Responsibilities
- Track and reconcile ACH rejects repayments and recovery offsets.
- Communicate with merchants regarding repayment coordination and status updates.
- Collaborate with Finance to ensure proper allocation of recovered funds.
- Partner with Nexios Legal Team and external collection agency for escalated recovery cases.
- Maintain detailed recovery logs and assist in weekly reporting to Risk leadership.
- Support Risk Analysts by preparing data and documents.
- Identify recurring issues that may indicate emerging merchant risk trends.
- Assist with process improvements to prevent rejects and streamline recovery.
Qualifications
- High school diploma or equivalent required.
- Associates or Bachelors degree in Business Finance Accounting or a related field preferred but not required.
- Equivalent experience in payments financial operations or risk analysis will be considered.
- 01 year experience in payments finance or operations.
- Strong attention to detail accuracy and record-keeping.
- Proficiency with Excel and or case management tools.
- Clear professional written and verbal communication.
- Eagerness to learn compliance merchant lifecycle and payment flow concepts.
What is Nexio
Nexio transforms payment chaos into simplicity giving merchants the freedom to focus on what truly matters to themgrowing their business. From smoothing out inefficiencies to securing seamless transactions Nexio helps turn payments into a businesss competitive edge.
Benefits
- Unlimited PTO
- Medical dental vision life STD and LTD insurances; 5% 401k match HSA match
- Free therapy for employees and their dependents
- Nail Tech Barber Massage Therapist on-site
- Costco snacks for days!
Required Experience:
IC
Key Skills
- Interventional Radiology
- Information Technology Sales
- Jdbc
- Glass
- Architecture
About Company
Payments infrastructure built for global commerce. Engineered for SaaS, ecommerce, and sales organizations.
