Automotive Service Advisor
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Job Location:
Mount Hope, WV - USA
Monthly Salary:
Not Disclosed
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
Service Advisor
Crossroads Chevrolet Mount Hope WV
Crossroads Chevrolet is looking for a motivated and customer-focused Service Advisor to join our growing team in Mount Hope West Virginia. If you have strong communication skills a passion for customer service and enjoy working in a fast-paced automotive environment we want to hear from you!
Key Responsibilities:
Greet customers promptly and professionally in the service drive
Listen to customer concerns and accurately document vehicle issues
Explain recommended maintenance and repair services clearly
Prepare repair orders and ensure accurate estimates and timelines
Communicate between customers and technicians to ensure quality service
Follow up with customers to ensure satisfaction
Maintain excellent CSI (Customer Satisfaction Index) scores
Qualifications:
Previous Service Advisor or automotive experience preferred (not required)
Strong customer service and communication skills
Ability to multitask in a fast-paced environment
Basic computer skills and familiarity with dealership systems a plus
Valid drivers license with a clean driving record
What We Offer:
Competitive pay with performance-based incentives
Paid training and ongoing support
Health dental and vision insurance options
Paid time off and holidays
Employee discounts on vehicles parts and service
A supportive team-oriented work environment
Why Crossroads Chevrolet
At Crossroads Chevrolet we pride ourselves on treating our customers and employees like family. Join a dealership that values integrity teamwork and professional growth.
Location: Mount Hope WV
Required Experience:
Unclear Seniority
Key Skills
- Sales Experience
- Time Management
- Order Management System
- Customer Service
- Dealership Experience
- GM Vehicles
- Retail Sales
- Tire Service
- Automotive Repair
- OSHA
- Service Writing
- Automotive Service
About Company
SUMMARY Crossroads Chevrolet is looking for certified technicians to join our team. If you are tired of where you work and want to work in a clean and safe envi...
