Description
FLSA Status | Non-Exempt | Salary Range | $17.28 per hour |
Reports To | Experiential Education Manager | Direct Reports | None |
Location | Los Angeles | Travel | Up to 50% |
Work Type | Regular | Schedule | Full Time |
Position Description:
Recruitment and Enrollment
Drive recruitment through various student engagement methods increasing participation in program
Manage consistent and diverse outreach communications including electronic and print materials to wide audience
Develop marketing materials such as campaigns and/or social media announcements
Facilitate scheduled informational sessions presenting program overviews and answering participant questions
Respond to applicant phone and email inquiries in a timely manner
Maintain program data such as trackers to ensure organization of enrollment processes
Prepare materials for orientation and interviews
Schedule and conduct virtual interviews with program applicants
Support recruitment efforts by attending job/major fairs distributing flyers on campus or facilitating open house events
Present program overviews to classrooms on college campuses
Compose communication to applicants regarding their current status and next steps
Oversee all applicants health records background checks and drug screens ensuring records are compliant with health system policies and are filed appropriately
File Management
Assist COPE Health Solutions staff in planning for and executing file audits of active files to ensure compliance
Assist COPE Health Solutions staff in auditing online platform profiles to ensure accuracy
File paperwork as appropriate
Audit online records to maintain accuracy
Update information in online platforms as needed
Departmental Operations
Work with the Scholars to ensure that Scholars are appropriately scheduled for weekly shifts
Assist COPE Health Solutions staff to ensure that monthly hours are entered into online platform as appropriate and that timesheets are filed
Assist COPE Health Solutions staff to ensure that all weekly trackers are completed on a weekly basis
Training Operations
Support COPE Health Solutions staff to facilitate training workshops
Assist COPE Health Solutions staff to deliver lectures and skill stations on quarterly training dates
Assist COPE Health Solutions staff to administer written and practical exams
Other Duties
Maintain an operational work plan as required by the Program Manager
Assist in ensuring Policies and Procedures for the COPE Health Scholars Programs are upheld
Assist with scheduling space reservations and coordinating for meetings
Attend and participate in Leadership Team and Executive Team meetings
Maintain an open line of communication up and down the chain of command including bringing all questionable or red flag situations and matters to the Program Manager or Regional Manager
Assist in the efficient execution of operations of program
Meet or exceed all milestones deadlines and deliverables of any work plan set by the Program Manager
Qualifications:
Graduated from a college or university preferred
Enrolled in or graduated from the Health Scholar Program preferred
Strong customer drive and dedication to quality and success
Excellent interpersonal oral and written communication skills
Excellent customer service skills
Detail-oriented and able to work well independently
Able to work collaboratively and effectively while handling multiple projects on various timelines in an extremely fast-paced environment
Flexible with work hours able to travel and be able to work on evenings and weekends as need arises
High level of proficiency of Microsoft Office programs (Outlook Word Excel and PowerPoint)
What We Do:
COPE Health Solutions is a national mission-driven consulting firm that partners with health system and payor clients and provides them with the tools services and advice they need to be leaders in the health care industry. We are passionate about health care with roots as a non-profit organization dedicated to providing health education to the underprivileged and underinsured. Today we are the partner of choice for providers and payors across the United States who are committed to success in the new value-based payment environment. We also develop the diverse talent needed to fill future health care Health Solutions maintains corporate offices in downtown Los Angeles and midtown Manhattan with teams across the country in major markets including Texas the Northwest Florida and the Northeast. Our firm currently has over 100 employees partnering with health systems and health plans across several states and enrolls over 4000 students annually in our educational programs with a growing national and global presence. COPE Health Solutions has a proven track record in all aspects of strategy population health management Medicare/Medicaid transformation and workforce training across the continuum.
To Apply: