Lending Senior Fraud Specialist

SoFi

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profile Job Location:

Salt Lake, UT - USA

profile Monthly Salary: Not Disclosed
Posted on: 23 hours ago
Vacancies: 1 Vacancy

Job Summary

The role:

We are seeking a Lending Senior Fraud Specialist to join our Fraud Operations team. Our candidate will be responsible to conduct thorough fraud investigations on SoFi Products.

What youll do:

  • Provide internal support for less complex fraud and disputes-related tasks to enhance production and manage work volumes escalating cases for further review as needed.

  • Serve as a liaison between Prevention and Detection and Fraud Investigations.

  • Will support Prevention and Detection when necessary to ensure SLA is met across multiple product lines

  • Execute thorough investigations to confirm fraud and define appropriate next steps.

  • Research and gather information engaging with members third parties and/or financial institutions as necessary to clarify applicant statements.

  • Safeguard the institution against fraud-related financial losses.

  • Ensure strict compliance with departmental standards and established processes.

  • Contribute to a culture of accountability collaboration agility innovation and excellence.

What youll need:

  • 2-3 of relevant lending fraud review experience is required

  • Knowledge of multiple pre and post-fund lending work processes: UTVI approvals SLA follow ups Waivers Fraud Packet Write - offs Agency and Regulator Complaints and requests from business partners

  • Knowledge of multiple lending products is preferred: Personal Loan Student Loan Refi In-School Loan Personal Line of Credit Mortgage and Credit Card

  • In-depth knowledge of SoFi products and operational processes.

  • Demonstrated ability to establish strong peer relationships and communicate effectively with leadership and external partners.

  • Strong detail-oriented written communication skills.

  • Excellent time management and organizational skills.

  • Demonstrated ability to adapt quickly to a fast-paced environment.

  • Proficiency in Google Workspace applications (Sheets Docs Slides etc.).

  • Comprehensive understanding of bank operations industry trends best practices and relevant federal and state banking regulations.

  • Strong knowledge of Standard Operational Procedures and a process-oriented approach.

  • Exceptional critical thinking and problem-solving skills to make independent well-supported judgmental decisions based on research.

  • High degree of responsibility ownership and accountability for work outcomes.

  • Thrive in a dynamic and team-focused work environment.



Required Experience:

Senior IC

The role:We are seeking a Lending Senior Fraud Specialist to join our Fraud Operations team. Our candidate will be responsible to conduct thorough fraud investigations on SoFi Products.What youll do:Provide internal support for less complex fraud and disputes-related tasks to enhance production and ...
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