Solutions Architect – Managed Services IT Technology

Job Title: Senior Solutions Architect Managed Services / IT Technology

Reports To: Director of Sales Engineering / VP of Sales / CRO

Job Summary

The IT Solutions Architect is responsible for designing developing and implementing technology solutions that align with business goals and technical standards. This role bridges business requirements and technical execution by translating stakeholder needs into scalable secure and cost-effective IT architecture. The Solutions Architect works closely with business leaders project managers developers infrastructure teams and vendors to ensure successful solution delivery across applications data infrastructure and integration layers.

Key Responsibilities

Solution Design & Architecture

Design end-to-end IT solutions that meet functional technical security and performance requirements.

Develop architecture diagrams solution blueprints and technical documentation.

Ensure solutions align with enterprise architecture standards best practices and long-term IT strategy.

Evaluate trade-offs between build vs. buy cloud vs. on-premises and short-term vs. long-term solutions.

Stakeholder Collaboration

Partner with business stakeholders to understand requirements constraints and success criteria.

Translate business needs into clear technical specifications and solution designs.

Provide technical leadership and guidance throughout the project lifecycle.

Pre-Sales & Customer-Facing Engagement

Act as a technical advisor during pre-sales engagements customer meetings and solution workshops.

Present solution architectures value propositions and technical capabilities to customers and prospects.

Support sales teams in qualifying opportunities defining scope and aligning solutions with customer business outcomes.

Participate in RFP RFQ and proposal responses including technical narratives and presentations.

Serve as a trusted technical point of contact throughout the sales cycle and transition to delivery teams.

Technology & Platform Expertise

Select appropriate technologies CCTV and Access Control Systems

Technology platforms (cloud infrastructure applications data integration).

Ensure solutions meet security compliance and regulatory requirements.

Stay current with emerging technologies and recommend innovations that add business value.

Quoting Estimation & Commercial Support

Develop detailed solution quotes cost models and bills of materials (BOMs) covering hardware software cloud services licensing and professional services.

Produce accurate effort estimates implementation timelines and total cost of ownership (TCO) analyses.

Support sales pre-sales and procurement teams with technical input for proposals RFPs RFQs and SOWs.

Validate vendor pricing licensing models and subscription terms to ensure cost efficiency and compliance.

Identify cost optimization opportunities and clearly communicate assumptions risks and exclusions within quotes.

Implementation & Delivery Support

Review solution designs and code for quality scalability performance and security.

Troubleshoot complex technical issues and provide root-cause analysis when assistance is required

Governance & Standards

Enforce architectural standards patterns and best practices.

Able to participate in architecture review boards and design governance processes.

Ensure documentation is complete accurate and maintained.

Required Qualifications

Bachelors degree in computer science Information Technology Engineering or a related field (or equivalent experience).

510 years of experience in IT including experience in solution or systems architecture.

Strong understanding of application architecture infrastructure networking and data concepts.

Experience designing and implementing enterprise-scale solutions.

Excellent communication and presentation skills with the ability to explain complex technical concepts to non-technical audiences.

Technical Skills (Typical)

Cloud platforms (e.g. AWS Azure Google Cloud)

Integration technologies (REST SOAP messaging middleware)

CCTV & Access Control Systems

DAS Systems and RF Engineering Solutions (Motorola Radios Public Safey Systems)

Data networking design (LAN/WAN routing & switching Wi-Fi SD-WAN VPNs QoS)

Network security (firewalls IDS/IPS segmentation)

Security principles (identity access management encryption compliance)

DevOps and CI/CD practices

Infrastructure concepts (servers storage networking virtualization)

Managed Services architectures (monitoring SLAs ITSM incident/problem/change management)

Preferred Qualifications

Architecture certifications (e.g. TOGAF AWS/Azure Architect Google Cloud Architect).

Experience with industry-specific systems (e.g. healthcare finance telecom manufacturing).

Experience with Agile and DevOps delivery models.

Prior experience in consulting or customer-facing role.

Key Competencies

Strategic thinking and problem-solving

Strong analytical and design skills

Ability to manage ambiguity and complex environments

Leadership without authority

Collaboration and stakeholder management