Plant Quality Manager

Build your best future with the Johnson Controls team!

As a global leader in smart healthy and sustainable buildings our mission is to reimagine the performance of buildings to serve people places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience that is focused on supporting their physical financial and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard your next great opportunity is just a few clicks away!

What we offer

• Competitive salary

• Paid time off:15 days paid vacation/10 days paid holidays/3 elective holidays/5 sick days each calendar year

• Comprehensive benefits package including 401(k) with company match medical dental and vision care all available day one of employment

• Encouraging and collaborative team environment

• Dedication to safety through our Zero Harm policy

What you will do

You will lead the Quality function at our San Antonio manufacturing site owning the Quality Management System (QMS) and day-to-day product quality performance. This is a fast-paced operation where the leader thrives in a dynamic high-mix manufacturing environment with tight customer schedules and concurrent NPI/ECN (New Product Introduction/Engineering Change Notice) activity. You will ensure compliance to ISO 9001 and internal standards drive problem solving and continuous improvement champion Advanced Product Quality Planning (APQP) for new and changed products and collaborate cross-functionally to meet customer requirements reduce warranty risk and improve First Pass Yield (FPY) Customer Escapes scrap and Cost of Poor Quality (CoPQ).

How you will do it

QMS Leadership & Compliance

• Own the site Quality Management System (QMS); ensure processes are established implemented maintained and effective in accordance with ISO 9001 and company policies.

• Serve as Management Representative for audits; plan host and close actions from external and internal audits.

• Maintain documented information: procedures work instructions control plans records and calibration systems.

Production Quality Performance

• Lead daily quality operations (incoming inprocess final) to achieve FPY and defect reduction targets.

• Manage Material Review Board (MRB) and Corrective Action Request (CAR) processes; ensure timely disposition and systemic corrective actions.

• Deploy Statistical Process Control (SPC) and capability studies; validate process changes and eradicate special causes.

Customer & Field Quality / Warranty

• Prevent contain and resolve customerimpacting issues; coordinate spill containment and certified product releases as required.

• Partner with Finance/Service to analyze warranty trends; drive root cause analysis and permanent corrective actions to reduce claim rates and cost.

• Communicate transparently with stakeholders on quality alerts escalations and recovery plans.

Supplier Quality Collaboration

• Work with Supplier Development & Performance (SD&P) and SQE teams to address supplier defects (Root Cause Analysis/8D) enforce Controlled Shipping and resolve SMRR/DMR items.

• Support supplier qualification and APQP/PPAP deliverables; ensure incoming quality conformance and robust change management.

APQP / NPI / Engineering Change

• Lead plant deliverables for APQP PFMEA Control Plan Measurement System Analysis (MSA) and validation builds.

• Ensure Engineering Change Notices (ECN) affecting plant product are implemented with risk assessment verification and updated documentation.

Systems & Data

• Leverage enterprise QMS/issuetracking systems (e.g. IRIS currently; PLEX QMS as deployed) to record analyze and close issues; maintain data integrity.

• Develop publish and review weekly/monthly dashboards for FPY Customer Escapes scrap CoPQ warranty and supplier performance.

Governance & Communication

• Run tiered quality meetings; provide clear status risks and decisions to plant leadership and the Director of Quality.

• Prepare concise reports and executive readouts; escalate critical risks promptly with containment and recovery plans.

People Leadership & Culture

• Build and lead a highperforming team (quality engineers/technicians); set objectives coach and develop capabilities.

• Promote Zero Harm and quality mindset across operations; facilitate training (TraintheTrainer) and audit readiness.

What we look for

Required:

• Bachelors degree in Engineering Quality or related field

• 5 years in manufacturing quality including leadership of QMS and audits

• Hands-on expertise with Advanced Product Quality Planning (APQP) / Production Part Approval Process (PPAP) Process Failure Mode and Effects Analysis (PFMEA) Control Plans Measurement System Analysis (MSA) Statistical Process Control (SPC) and problem-solving methodologies (Eight Disciplines 8D A3 Thinking Define-Measure-Analyze-Improve-Control DMAIC)

• Proficiency with data analysis and dashboards; ability to interpret capability indices and trend charts

• Strong communication skills

• Ability to lead crossfunctional teams and interact with customers and suppliers

Preferred:

• Experience in HVAC/chillers manufacturing or complex electromechanical assemblies

• Knowledge of enterprise QMS systems (IRIS and/or PLEX QMS) and plant ERP/MES tools

• Certification(s): ASQ CQE/CQA Six Sigma Green/Black Belt Lead Auditor ISO 9001

• Bilingual skills preferred (English/Spanish)

Key Performance Indicators (KPIs)

• First Pass Yield (FPY) and defects per unit (DPU/DPMO).

• Customer Escapes and supplier chargebacks/controlled shipping events.

• Warranty claim rate and cost (MTD/YTD).

• Scrap and CoPQ (with trend vs. plan/LE).

• Audit findings closure time and QMS effectiveness measures.

Key Interfaces

Plant Manager Production/Operations Materials Engineering Maintenance EHS.

Supplier Development & Performance (SD&P) Supplier Quality Engineering (SQE) Procurement.

Finance/Service (warranty) Program Management/NPI Global Quality.

Work Environment & Travel

Onsite at the San Antonio plant in a fastpaced environment with daily shopfloor engagement; periodic travel to feeder plants suppliers and customer sites as needed (approx. 510%).

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

While performing the duties of this job the employee is occasionally exposed to wet or humid conditions and outdoor weather conditions. The noise level in the work environment is usually moderate.

THE ABOVE DESCRIPTION OUTLINES THE MOST SIGNICANT JOB FUNCTIONS PERFORMED BUT MAY INCLUDE OTHER SIMILAR FUNCTIONS OR ASSIGNMENTS NOT SPECIFICALLY MENTIONED.

$112000 - 140000 (Salary to be determined by the education experience knowledge skills andabilities of the applicant internal equity location and alignment with market data.) This role offers acompetitive bonus plan that will take into account individual group and corporate performance. Thisposition includes a competitive benefits package. For details please visit the About Us tab on the JohnsonControls Careers site at Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin age protected veteran status genetic information sexual orientation gender identity status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process please visit here.