Cloud Engineer I

About us

TraceLink is the company that the worlds most trusted pharmaceutical companies choose for complete

connectivity visibility and traceability of prescription medications across their global supply chains

manufacturing and distribution operations. Weve built the worlds largest cloud-based network to connect

the entire Life Sciences supply chain and eliminate counterfeit prescription drugs from the global

marketplace so that people everywhere receive the medicines they need in the safest most secure and

most timely manner possible.

Role summary

Were looking for an experienced driven and passionate engineering team member with backgrounds in

programming distributed systems and Cloud Infra. The SRE group is building and expanding on the critical need to maintain visibility and provide scalability of the TraceLink global platform. Within SRE youll have plenty of opportunities to share your strengths guide us on how to build a scalable platform and collaborate closely with various engineering will work in a global team in an inclusive environment with AWS cloud-based deployments and focus on ensuring services are running smoothly continuously assess opportunities to reduce toil and help improve service availability and reliability optimise AWS resources usage across multiple environments to deliver cost effective services to the engineering organisation.

Responsibilities

As a member of the SRE core team ensure high availability performance and reliability expected

by our customers and delivery to defined OKRs

Collaborate with engineering and business stakeholders to maintain and refine the backlog of

user epics for prioritized opportunities.

Design build document test new tools and technologies as part of an Agile development team.

Maintain and improve these to eliminate bugs increase performance/efficiency or extend

capabilities.

Play an active role in the development process deliver on commitments communicate issues

work with others both in the team and in other teams

Offer suggestions on how to improve tools and/or processes and help define our sprint epics

stories based on business priorities

Participate in planned releases or any outage triage that impact the infrastructure and collaborate closely

. Contribute in blameless postmortems refine play books to reduce MTTR.

. Oncall support in Follow the Sun model.

Qualifications

2 to 4 years of experience with increasing responsibility as an SRE/DevOps/system engineer

Strong understanding of cloud deployment and management practices.

MUST have Hands-on experience with AWS Terraform Kubernetes.

. Hands-on experience with any Observability Tools.

Skilled in DevOps/SRE practices and build/release pipelines

Hands on experience with Python

Excellent communication written and verbal skills.

Strong analytical and problem-solving skills

Nice to have Willingness to learn and AI/ML exposure.