Senior Solutions Manager, Data Cloud Applications

WHO WE ARE

Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire grow and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP) our vision is to make sophisticated marketing simple by unifying identity intelligence and omnichannel activation into a single platform powered by one of the industrys largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more go to .

THE ROLE

Zeta Global is seeking aSeniorSolutionsManagerfor ourData CloudApplications teamto drive operational excellence client support and solution innovation.The Senior Solutions Manager will play a pivotal role in driving Zetas most critical agency platformpartnerships;overseeing strategic development managingboth strategic and tacticalday-to-day initiativesandinfluencing the product roadmap byidentifyinggaps needs and opportunitiesemergingfromclientpartnerships.This role provides critical leverage to the team by supporting projects related to knowledge sharingtraining &developmentandoperational execution. TheSeniorSolutionsManagerwill work closely with Zetas key partners to help win new business grow existing accounts andmaintaintheir competitive edge. They will have the autonomy to develop unique working models that best fit their strengths and workflow preferences whilemaintainingstrong collaboration with the broader Zeta team and client stakeholders. TheSeniorSolutionsManagerwill play a key role in informing Zetas product roadmap by capturing client feedback andidentifyingopportunities for greater efficiency and effectiveness. Success in this role will be measured by the ability to deliver on critical client requests and contribute meaningfully to client satisfaction and long-term growth.

RESPONSIBILITIES

• Develop a comprehensive understanding of the Zeta Data Cloud Identity Graph attributes and signals to support audience curation and data-related inquiries
• Demonstrate a deep understanding of Zetas Opportunity Explorer solutions with the ability todemothese solutions internally and externally
• Identifystrategic opportunities from Data Cloud IntelligenceSolutions and present actionable findings to client stakeholders during insight readouts
• Act as a primary point of contact for Data Cloud-related questions from client account teams providingaccurateandtimelysupport
• Offer strategic proactiverecommendations during RFP responsesidentifyingcreative applications of Zetas identity intelligence and activation solutions to differentiate client proposals
• Train client account teams on how toleverageData Cloud IntelligenceSolutions enhancing client teams ability to independentlyutilizeplatform features
• Support day-to-day Data Cloud operational requests ensuring smoothandaccurateexecution of client initiatives
• Independently kick off and troubleshoot Data Cloud reports ensuringtimelyand successful delivery to stakeholders
• Audit andmaintainclient accounts verifying that all requested solutions are accurately loaded and active
• Capture client needs and feedback that align with the Zeta product roadmap acting as a liaison between client teams and Zetas Product teams
• Advocate for client-driven enhancements ensuring client needs are communicated clearly to influence future platform developments

QUALIFICATIONS

• 5 year ofexperience in a client-facing solutions strategy or account management role within an advertising agency or marketing technology environment
• Deep understanding of the advertising agency landscape including campaign management media planning and data-driven marketing strategies
• Proventrack recordof success in a fast-paced entrepreneurial environment with real-time impact on business outcomes
• Highly organized and detail-oriented withdemonstratedability to manage multiple projects and prioritize effectively under dynamic conditions
• Strong analytical skills comfortable with quantitative analysis and data interpretation
• Ability to translate complex data findings into clear concise and compelling narratives tailored to executive and agency audiences
• Exceptional presentation skills with the ability to deliver clear persuasivepresentations to both internal and external stakeholders
• Creative problem-solver who canthink outside the boxto develop innovative solutionsfor clients and agency partners
• Collaborative leader and team player with strong independent working skills; self-motivated and dependable in driving initiatives forward
• Proficient in Excel (VLookups Pivot Tables Logic-based queries data cleaning & filtering)
• Expert in Microsoft PowerPoint for professional executive-level client presentations

BENEFITS & PERKS

• Unlimited PTO
• Excellent medical dental and vision coverage
• Employee Equity
• Employee Discounts Virtual Wellness Classes and Pet Insurance And more!!

SALARY RANGE

The salary range for this role is $80000 - $100000 depending on location and experience.

PEOPLE & CULTURE AT ZETA

Zeta considers applicants for employment without regard to and does not discriminate on the basis of an individuals sex race color religion age disability status as a veteran or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation gender identity or expression.

Were committed to building a workplace culture of trust and belonging so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate support and advocate for one another. Learn more about our commitment to diversity equity and inclusion here: IN THE NEWS!

Experience:

Manager