Product Manager – Service Execution

Warsaw - Poland

Monthly Salary: Not Disclosed

Posted on: 7 hours ago

Vacancies: 1 Vacancy

Job Summary

Every day we get opportunities to make a positive impact on our colleagues partners customers and society. Together were pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas including energy food water and shipping.

As we push forward the innovative open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So as we shape a more resourceful less wasteful world we build our careers too.

About the Role

Are you passionate about digital transformation and service excellence We are looking for an Product Manager to lead the evolution of our One Service platform supporting thousands of users worldwide. You will play a pivotal role in shaping the future of service execution working at the intersection of business and technology.

Key Responsibilities

Product Ownership:Lead the vision and roadmap for our service execution platform.
Stakeholder Engagement:Act as the main point of contact between business (service centers field service sales coordinators) and digital/DevOps teams.
Requirements Gathering:Collect analyze and prioritize business needs from a diverse global stakeholder group.
Solution Definition:Define and drive improvements based on user feedback and business priorities ensuring the platform supports the full-service execution process.
Cross-Functional Collaboration:Work closely with business product owners solution architects UX specialists and DevOps teams.
Continuous Improvement:Contribute to the evolution of product management methodologies and ways of working.
User Impact:Manage a platform with 2000 users globally ensuring reliability.

Who You Are

Business-Oriented:Strong understanding of service business and operations ideally with previous hands-on experience in a service organization in a global company.
Analytical & Decisive:Able to evaluate complex business demands and make informed decisions.
Excellent Communicator:Skilled in stakeholder management with the ability to explain solutions and decisions clearly.
Digitally Savvy:Experience with IFS Field Service Management or IFS Cloud is a plus; general digital solution knowledge required.
Experienced:Product management experience is valued but not essential if you have strong business acumen.
Fluent in English:Other languages are a plus but not required.
Based in Europe:Proximity to a service center is advantageous; willingness to travel up to 20%. If based in Lund - travelling % will be smaller.

Whats in It for You

Strategic Impact:Be central to our mission of growing and standardizing the service business.
Global Scope:Influence and support a worldwide transformation in service operations.
Collaboration:Work with a cross-functional international team.
Competitive Package:Salary and benefits tailored to your location with bonus potential and comprehensive benefits.

Wedo not accept applications via email due to General Data Protection Regulation (GDPR).

Please note that due to the upcoming holiday season the next steps of recruitment process will be postponed to January 2026. We encourage you to submit your application as soon as possible though.

We care about diversity inclusion and equity in our recruitment processes. We also believe behavioural traits can provide important insights into a candidates fit to a role. To help us achieve this we apply Pymetrics assessments and upon application you will be invited to play the assessment games. Playing the games is mandatory.

As part of our commitment to maintaining a safe and secure workplace we conduct background checks on final candidates for this role.

We look forward to hearing from you soon!

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Required Experience: