Technical Enablement Lead

Biotechnology is rewriting life as we know it from the medicines we take to the crops we grow the materials we wear and the household goods that we rely on every day. But moving at the new speed of science requires better technology.

Benchlings mission is to unlock the power of biotechnology. The worlds most innovative biotech companies use Benchlings R&D Cloud to power the development of breakthrough products and accelerate time to milestone and market.

Come help us bring modern software to modern science.

ROLE OVERVIEW

Benchling is building a best-in-class GTM Enablement function to scale our revenue organization toward becoming the defining platform for biotech R&D. Were looking for our first Technical Enablement Leada scientist who understands what its like to work at the bench and can translate that experience into training that helps our GTM organization win in the market.

As a Technical Enablement Lead youll bring the scientific credibility and technical depth our enablement team needs. Youve done the science yourselfyou know the pain points of manual data entry disconnected systems and compliance headaches that Benchling solves. Now youll use that expertise to build product training competitive intelligence and enablement programs that accelerate how our GTM teams learn and sell. This is a high-impact builder role where your curiosity about both science and sales will define how Benchlings revenue organization masters our platform.

RESPONSIBILITIES

• Design and deliver technical product training for Solution Consultants Account Executives SDRs Partners and others drawing on your bench experience to make Benchlings value tangible and credible
• Author compelling product demonstration narratives connecting current state challenges to technical capabilities to ultimate business value and maintain the associated demo environment(s) to ensure quality and reliability for the field teams
• Build ongoing enablement content (playbooks objection handling guides etc.) that translates R&D workflows youve lived through into business value for different buyer personas
• Own competitive intelligence programs including battlecards competitor deep-dives and win/loss analysisleveraging your knowledge of Benchling and competitor products to help the field win
• Partner with Product Marketing Product Management and Sales Leadership to develop enablement programs for new product launches ensuring the field can effectively position and demo new capabilities
• Deliver engaging live training sessions (virtual and in-person) workshops and certification programs that build confidence and technical fluency across GTM teams
• Create onboarding curriculum for new GTM hires that accelerates time to productivity with focus on biotech R&D workflows Benchlings platform architecture and competitive landscape
• Stay deeply curious about customer use cases emerging scientific techniques and how Benchling fits into the evolving R&D technology stack
• Support the enablement team by assisting with the technical components of systems including Content Management Learning Management spreadsheets etc.
• Measure enablement impact through assessments certification completion and field feedback iterating programs based on what drives revenue outcomes

QUALIFICATIONS

• MSc or PhD in life sciences (molecular biology biochemistry genomics or related discipline)
• 3 years of hands-on bench scientist experience in biotech biopharma or academic researchyouve lived the workflows Benchling is built to support
• Deep knowledge of Benchlings platform and/or direct competitor products (Dotmatics Revvity Signals Sapio etc.)
• Demonstrated aptitude for selling or influencingwhether through scientific presentations cross-functional collaboration or customer-facing roles
• Exceptional presentation and facilitation skills with ability to make complex scientific concepts accessible and compelling
• Intellectual curiosity and a drive to continuously learn about new scientific techniques customer challenges and GTM best practices
• Ability to build enablement programs from scratch including content creation and curriculum design for diverse audiences
• Strong cross-functional collaboration skills to work effectively with Product Marketing Sales and Customer Success
• Mastery of standard business tools such as Excel/Sheets PowerPoint/Slides etc.

Nice to have:

• Prior work in enablement training development or instructional design
• Track record of competitive intelligence work or supporting complex sales cycles
• Familiarity with MEDDICC Command of the Message or other enterprise sales methodologies
• Experience with enablement platforms (FlockJay Highspot Seismic Lessonly) and learning management systems

HOW WE WORK

We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday Tuesday and Thursday).

SALARY RANGE

Benchling takes a market-based approach to pay. The candidates starting pay will be determined based on job-related skills experience qualifications interview performance and work location. For this role the base salary range is $119000 to $161000. However because this role is eligible to participate in Benchlings commission plan it is common for employees in this role to receive total on-target earnings of $148750 to $201250.

Total Compensationincludes the following:

• Competitive salary and equity
• Broad range of medical dental and vision plans for employees and their dependents
• Fertility healthcare and family-forming benefits
• Four months of fully paid parental leave
• 401(k) Employer Match
• Commuter benefits for in-office employees and a generous home office set up stipend for remote employees
• Mental health benefits including therapy and coaching for employees and their dependents
• Monthly Wellness stipend
• Learning and development stipend
• Generous and flexible vacation
• Company-wide Summer & Winter holiday shutdown
• Sabbaticals for 5-year and 10-year anniversaries

#LI-Hybrid

#BI-Hybrid

#LI-DNP

Benchling welcomes everyone.

We believe diversity enriches our team so we hire people with a wide range of identities backgrounds and experiences.

We are an equal opportunity employer. That means we dont discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status. We also consider for employment qualified applicants with arrest and conviction records consistent with applicable federal state and local law including but not limited to the San Francisco Fair Chance Ordinance.

Please be aware that Benchling will never request personal information payment or sensitive details outside of Greenhouse or via email. All official communications will come from an @ email address or from an approved vendor alias. If you are contacted by someone claiming to represent Benchling and are unsure of their legitimacy please reach out to us at to verify the communication.