Housekeeping Supervisor
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Reporting to the Assistant Housekeeping manager responsibilities and essential job functions include but are not limited to the following:
- Consistently offer professional friendly and engaging service
- Lead and supervise Room Attendants to ensure service standards are followed and overall cleanliness
- Handle Guest concerns and react quickly logging and notifying the proper areas
- Actively participate in daily briefing daily warm up and department meetings as required
- Ensure Room Attendants are informed daily about priorities in their section
- Ongoing training coaching and development of Colleagues to impact overall departmental morale
- Build strong relationship with other departments (ie. Engineering Front Office Food & Beverage)
- Follow departmental policies and procedures
- Report necessary maintenance items
- Follow all safety and sanitation policies
- Other duties as assigned
Qualifications :
- Proficient in English (verbal & written) essential
- High school diploma or equivalent/Post Secondary Education in hospitality or related field preferred
- Minimum 2 year experience in a supervisory capacity in a hotel Housekeeping environment
- Proven training skills
- Experience with Hotel Property Management System Micros-Fidelio desirable and proven computer skills required
- Proactive with a meticulous eye for detail
- Strong organizational supervisory and communication skills
- Able to convey information and ideas clearly
- Ability to evaluate and select among alternative courses of action quickly and accurately
- Work well in stressful high-pressure situations
- Effective at listening to understanding and clarifying the concerns and issues raised by coworkers and Guest
- Must be able to perform assigned duties with attention to detail speed accuracy follow-through courtesy cooperativeness and work well with limited supervision
Additional Information :
Experience is an asset
Prior experience working with Opera or a related system
Strong interpersonal and problem solving abilities
Fluency in English additional languages are a plus
Remote Work :
No
Employment Type :
Full-time
Key Skills
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
