Private Client Manager

Pernod Ricard

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profile Job Location:

Hong Kong - Hong Kong

profile Monthly Salary: Not Disclosed
Posted on: 17 hours ago
Vacancies: 1 Vacancy

Job Summary

Key Responsibilities
& Business Development

  • Develop and execute a market-specific sales strategy to recruit engage and grow (U)HNWI and VIP clients.
  • Identify new revenue opportunities through business development partnerships and luxury ecosystem activation.
  • Recommend portfolio and brand initiatives aligned with pricing strategy margin expectations and resource optimisation.
  • Actively contribute to building the Private Client business structure in an entrepreneurial fastevolving environment.

Recruitment & Relationship Building

  • Recruit nurture and retain personal relationships with (U)HNWIs through high-touch service and personalised interactions.
  • Develop a robust pipeline of prospects through luxury partnerships connector networks private events and targeted engagement.
  • Strengthen long-term relationships to maximise client value repeat purchases and premium brand advocacy.

Performance & Commercial Execution

  • Deliver annual D2C revenue margin and profitability targets for the Prestige and Prestige portfolio.
  • Ensure superior execution of client orders premium delivery experience and aftersales service.
  • Propose commercial solutions aligned with agreed pricing profitability thresholds inventory constraints and commercial KPIs.
  • Monitor client segmentation spending patterns and CAPP performance to optimise commercial outcomes.

Brand Representation & Experience Creation

  • Serve as a charismatic and credible brand ambassador confidently representing Pernod Ricards finest Maisons.
  • Host private tastings prestige events and bespoke experiences that showcase craftsmanship heritage and brand storytelling.
  • Design personalised unforgettable experiences that reflect luxury standards and strengthen emotional connection with the brand.

CRM Excellence & Compliance

  • Maintain accurate and up-to-date CRM and client records with full compliance to internal controls.
  • Provide regular reporting on client activities insights sales pipeline and market trends.
  • Capture and share HNWI insights to influence product development experience design and strategic initiatives.

Intelligence & Innovation

  • Monitor luxury trends competitor movements and shifts in HNWI behaviour to anticipate market needs.
  • Recommend and test innovative engagement strategies events and premium client service models.
  • Actively contribute to shaping the future of the Private Client business in your market through an entrepreneurial solutionoriented mindset.

Job Posting End Date:

Target Hire Date:

Target End Date:


Required Experience:

Manager

Key Responsibilities & Business DevelopmentDevelop and execute a market-specific sales strategy to recruit engage and grow (U)HNWI and VIP clients.Identify new revenue opportunities through business development partnerships and luxury ecosystem activation.Recommend portfolio and brand initiatives al...
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Key Skills

  • Customer Service
  • Client Expectations
  • Client Requirements
  • Client Support
  • Action Plans
  • Issue Resolution
  • Account Management
  • Client Relationships
  • Service Delivery
  • Client Service
  • Client Satisfaction
  • Client Management
  • Procedures
  • Service Level Agreements
  • New Clients

About Company

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Un leader mondial des vins et spiritueux employant 18 500 personnes dans le monde, nous sommes des créateurs de convivialité respectueux et…

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