Role - Head Of ROI Digital TransformationLocation: Nottingham Support OfficeContract: Temporary -6 monthsShift pattern Full TimeHours 37.5Recruitment Partner: Matt NelliganAbout the roleWelcome to the Boots Digital team an exciting team at the heart of Boots UKs growth plans. As customers are changing so are we! Were focusing on really understanding our customers needs and making the most of our great products and services to optimise the online shopping experience and drive growth.We have an exciting brand-new role available within our new digital channels team and our Ireland Trading team Head of ROI Digital Transformation.This role will focus on investigating the opportunity and creating the recommendations to accelerate our digital ROI business. Primary key focuses will be to identify new building blocks for ROI or existing building blocks that are more mature on the UK Website/App. For Example understand what it would take for a ROI Instant Delivery Dropship Marketplace business.Support as another SME within Condor and review of BAU trading.This role will need to work closely with Digital Product Digital Program/Transformation Digtal Channels and Digital Trading with working day to day with the ROI Trading team.Key responsibilities Audit the Digital ROI business and identify the key opportunities for Digital Growth Complimenting the existing ROI digital Trading team and to become another digital champion within the ROI team and a ROI champion within the Digital Team Work with senior stakeholders to size additional opportunities for the ROI Digital Business. Draft a proposed plan of how to progress with these new opportunities. Bring a ROI customer lens to every decision - ensuring whats being delivered works for customers and colleagues. Use commercial thinking (acquisition retention loyalty NPS etc.) to prioritise the elements of the journey that matter most.What youll need to have Great stakeholder management skills Strong problem solving skills Self-driven to find solutions & opportunities Commercial and program led. Able to work effectively in a fast-paced environment with rapidly changing priorities and challenging stakeholders Confident flexible and unflappable and will challenge when deadlines are not met or standards not achieved Excellent communication skills (written and oral) and good attention to detail Works well with others and experienced in working cross-functionality with a diverse range of people including effectively holding others to account when needed Experience of digital is desirable but not essential Commercial fluency understanding of revenue cost-to-serve loyalty retention and operational impact of opportunities Strong understanding of the ROI business.Our benefits Boots Retirement Savings Plan Discretionary annual bonus Generous employee discounts Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits scheme including option to buy additional holiday discounted gym membership life assurance activity passes and much more. Access to free 24/7 counselling and support through TELUS Health our Employee Assistance Programme.We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at Exclusions may apply eligible roles only. Please note any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.Why BootsAt Boots we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots with you we change for the better.Whats nextWhere a role is advertised as full-time we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process we are happy to provide reasonable adjustments to help you to be at your best.This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service) PVG (Protection of Vulnerable groups) or an Access NI Check.Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.KeywordsBoots Ireland funded Digital transformation Head.
re-platforming the BootsIE site
Required Experience:
Director
Role - Head Of ROI Digital TransformationLocation: Nottingham Support OfficeContract: Temporary -6 monthsShift pattern Full TimeHours 37.5Recruitment Partner: Matt NelliganAbout the roleWelcome to the Boots Digital team an exciting team at the heart of Boots UKs growth plans. As customers are cha...
Role - Head Of ROI Digital TransformationLocation: Nottingham Support OfficeContract: Temporary -6 monthsShift pattern Full TimeHours 37.5Recruitment Partner: Matt NelliganAbout the roleWelcome to the Boots Digital team an exciting team at the heart of Boots UKs growth plans. As customers are changing so are we! Were focusing on really understanding our customers needs and making the most of our great products and services to optimise the online shopping experience and drive growth.We have an exciting brand-new role available within our new digital channels team and our Ireland Trading team Head of ROI Digital Transformation.This role will focus on investigating the opportunity and creating the recommendations to accelerate our digital ROI business. Primary key focuses will be to identify new building blocks for ROI or existing building blocks that are more mature on the UK Website/App. For Example understand what it would take for a ROI Instant Delivery Dropship Marketplace business.Support as another SME within Condor and review of BAU trading.This role will need to work closely with Digital Product Digital Program/Transformation Digtal Channels and Digital Trading with working day to day with the ROI Trading team.Key responsibilities Audit the Digital ROI business and identify the key opportunities for Digital Growth Complimenting the existing ROI digital Trading team and to become another digital champion within the ROI team and a ROI champion within the Digital Team Work with senior stakeholders to size additional opportunities for the ROI Digital Business. Draft a proposed plan of how to progress with these new opportunities. Bring a ROI customer lens to every decision - ensuring whats being delivered works for customers and colleagues. Use commercial thinking (acquisition retention loyalty NPS etc.) to prioritise the elements of the journey that matter most.What youll need to have Great stakeholder management skills Strong problem solving skills Self-driven to find solutions & opportunities Commercial and program led. Able to work effectively in a fast-paced environment with rapidly changing priorities and challenging stakeholders Confident flexible and unflappable and will challenge when deadlines are not met or standards not achieved Excellent communication skills (written and oral) and good attention to detail Works well with others and experienced in working cross-functionality with a diverse range of people including effectively holding others to account when needed Experience of digital is desirable but not essential Commercial fluency understanding of revenue cost-to-serve loyalty retention and operational impact of opportunities Strong understanding of the ROI business.Our benefits Boots Retirement Savings Plan Discretionary annual bonus Generous employee discounts Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits scheme including option to buy additional holiday discounted gym membership life assurance activity passes and much more. Access to free 24/7 counselling and support through TELUS Health our Employee Assistance Programme.We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at Exclusions may apply eligible roles only. Please note any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.Why BootsAt Boots we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots with you we change for the better.Whats nextWhere a role is advertised as full-time we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process we are happy to provide reasonable adjustments to help you to be at your best.This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service) PVG (Protection of Vulnerable groups) or an Access NI Check.Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.KeywordsBoots Ireland funded Digital transformation Head.
re-platforming the BootsIE site
Required Experience:
Director
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