Sr Salesforce Engineer (Service Cloud)

Hiring near our Irving TX Orlando FL and Stamford CT Centers of Excellence with a flexible environment.

About Gartner IT:

Join a world-class team of skilled engineers who build creative digital solutions to support our colleagues and clients. We make a broad organizational impact by delivering cutting-edge technology solutions that power Gartner. Gartner IT values its culture of nonstop innovation an outcome-driven approach to success and the notion that great ideas can come from anyone on the team.

About the role:

This is a unique opportunity for a systematic creative and experienced individual to make a big impact on Gartners client experience as part of the Gartner Business and Technology Insights team. You will play a key role for a newly chartered program working to modernize Gartners CRM technology .

What you will do:

• Designing implementing unit integration testing and supporting Salesforce applications and services

• Contribute to the review and analysis of business requirements

• Collaborate on architecture and technical design discussions

• Perform and participate in code reviews peer inspections and technical design/specifications

• Documenting and review detailed design

What you will need:

• Bachelors degree or foreign equivalent degree in Computer Science or a related field required.

• 5 years experience in software development experience with Salesforce platform/Sales Cloud/Service Cloud implementations

• A minimum of 5 years of experience in UI development using Aura Lightning Web Components and Visualforce and leading a team of software engineers.

• Experience in developing applications on the Salesforce platform using Apex controllers triggers Flows etc.

• Experience in integrating Salesforce with external systems/applications using REST/SOAP APIs SOSL and SOQL Batch & Asynchronous processes Platform Events Change data capture etc.

• Strong Team Player Critical Thinker Analytical and excellent problem-solving skills verbal & communication skills are required

• Ability to anticipate and produce design applications that work with governor limits and scale appropriately. Excellent software development and object-oriented design fundamentals

Nice to Have:

• Certified Salesforce Platform Developer I

• Certified Salesforce Platform Developer II

• Certified Salesforce Administrator

• Experience working with Jira Git/SVN Jenkins bitbucket etc.

• Scrum software development methodology experience is required

• Thorough understanding of the Salesforce ALM (Application Lifecycle Management) including Salesforce deployment effectively using VS Code and Metadata API

• Experience in participating in architecture and design (architecture design patterns reliability and scaling) of new and current systems

What you will get:

• Competitive Compensation Package

• Ongoing mentorship and apprenticeship; Leadership courses development programs technical courses certification opportunities and more!

• 20 PTO days plus holidays and floating holidays in your first year

• Extensive Medical Dental and Vision plans

• Hybrid environment with flexibility remote work

• Parental leave

• Gartner Gives Charity Match

• Employee Assistance Program (EAP)

• Employee Stock Purchase Plan

• Health and wellness related allowance programs

• 401K with corporate match immediate vesting

• Collaborative team-oriented culture that embraces diversity

• Professional development and unlimited growth opportunities

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Who are we

At Gartner Inc. (NYSE:IT) we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable objective business and technology insights helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979 weve grown to 21000 associates globally who support 14000 client enterprises in 90 countries and territories. We do important interesting and substantive work that matters. Thats why we hire associates with the intellectual curiosity energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work

Our vast virtually untapped market potential offers limitless opportunities opportunities that may not even exist right now for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together our singular unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies cultures religions ethnicities races genders sexual orientations abilities and generations.

We invest in great leaders who bring out the best in you and the company enabling us to multiply our impact and results. This is why year after year we are recognized worldwide as a great place to work.

What do we offer

Gartner offers world-class benefits highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment we provide the flexibility and support for you to thrive working virtually when its productive to do so and getting together with colleagues in a vibrant community that is purposeful engaging and inspiring.

Ready to grow your career with Gartner Join us.

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