IT Systems Administrator
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Job Location:
Houston, MS - USA
Monthly Salary:
Not Disclosed
Posted on:
21 hours ago
Vacancies:
1 Vacancy
Job Summary
Who We Are
As one of the largest independent agencies in Texas were proud to be known for our exceptional values-based culture and are consistently recognized as one of the best places to work. Webelieve this serves as a reflection of our excellent client service our philanthropic efforts focus on employee well-being sound financial management and a bright prospect for the future.
Role Summary
The IT Systems Administrator is responsible for the administration configuration and maintenance of enterprise systems and platforms including Salesforce Power BI Applied Epic and Microsoft Shared Services. This role ensures that applications users data and integrations operate smoothly securely and efficiently to support a 200 employee organization.
The ideal candidate combines strong systems administration experience with the ability to support business processes automate workflows and enhance cross-platform integrations that drive innovation and growth.
Key Responsibilities
Systems Administration & Support
As one of the largest independent agencies in Texas were proud to be known for our exceptional values-based culture and are consistently recognized as one of the best places to work. Webelieve this serves as a reflection of our excellent client service our philanthropic efforts focus on employee well-being sound financial management and a bright prospect for the future.
Role Summary
The IT Systems Administrator is responsible for the administration configuration and maintenance of enterprise systems and platforms including Salesforce Power BI Applied Epic and Microsoft Shared Services. This role ensures that applications users data and integrations operate smoothly securely and efficiently to support a 200 employee organization.
The ideal candidate combines strong systems administration experience with the ability to support business processes automate workflows and enhance cross-platform integrations that drive innovation and growth.
Key Responsibilities
Systems Administration & Support
- Administer configure and maintain Salesforce Power BI Applied Epic Microsoft 365 and Active Directory environments.
- Manage user accounts permissions security roles and data access.
- Monitor system performance troubleshoot issues and support end-users as needed.
- Ensure documentation of system configurations workflows and procedures is accurate and updated.
Platform Configuration & Optimization
Maintenance & Upgrades- Customize application features dashboards and workflow automations to improve system performance and user efficiency.
- Develop and maintain reports and dashboards in Salesforce and Power BI to support business analytics.
- Support system integrations and data flows between platforms ensuring consistency and reliability.
- Collaborate with IT leadership and business teams to identify opportunities for process automation and improvements.
- Plan and implement system patches upgrades and enhancements across supported platforms.
- Coordinate change management testing and user communications for system updates.
- Maintain high system availability through proactive monitoring and issue resolution.
- Administer and enforce identity and access policies in Active Directory/Azure AD.
- Maintain data protection standards across all systems in alignment with regulatory requirements.
- Support backup disaster recovery and business continuity planning.
- Provide Tier 2/3 escalation support in partnership with IT service desk and engineering resources.
- Participate in project planning deployment and cross-functional initiatives.
- Train users to improve adoption understanding and effective use of technology systems.
- Work closely with vendors and partners to resolve issues implement enhancements and ensure service quality.
- Strong analytical problem-solving and troubleshooting abilities.
- Excellent communication skills with both technical and non-technical stakeholders.
- Highly organized with strong attention to detail.
- Ability to work independently and as part of a cross-functional team in a fast-paced environment.
Qualifications
What You Will Experience- Bachelors degree in Information Systems Computer Science or related field; or equivalent work experience.
- 3 years of experience in systems administration or IT support in a mid-size corporate environment.
- Experience in the insurance industry or financial services preferred.
- Working knowledge of Active Directory / Azure AD Group Policy and identity management practices.
- Hands-on experience with one or more of the following systems:
- Salesforce (administration flows configuration)
- Power BI (reports dashboards data models)
- Applied Epic (configuration user administration)
- Microsoft 365 / Shared Services including Teams SharePoint Exchange
- Understanding of API connections data integrations and scripting preferred.
- Familiarity with security standards backup processes and change control.
- Competitive compensation package
- Professional development track to support career growth
- Generous time-off allowance as well as major holidays
- Comprehensive benefit selection including company 401(k) match
- Gym membership reimbursement
- Support for work/life integration with hybrid work options available after 6 months. Role can be located in Dallas or Houston.
NO AGENCIES OR 3RD PARTY INQUIRIES
Required Experience:
Senior IC
Key Skills
- Clerical
- Abinitio
- Chiller
- Application Engineering
- ELV
- AV
About Company
Hotchkiss Insurance is a trusted Texas business insurance company with over 45 years of experience offering insurance solutions to clients of all sizes.
