Lighthouse Mission Ministries Coffee Shop Shift Lead

Lighthouse Mission Ministries Coffee Shop (Liminal) Shift Lead

Department: Infrastructure - Social Enterprises

Schedule: Full-time On-site must be able to work Saturdays

Compensation: $20 - $22 per hour DOE

Position Description: : The Liminal Shift Lead supports the daily operations of Liminal Lighthouse Mission Ministries nonprofit coffee shop and job-training environment. This role is responsible for leading shifts supporting baristas and trainees ensuring excellent guest service and maintaining a welcoming orderly environment that embodies LMMs values of hospitality dignity restoration and hope.

The Shift Lead acts as a steady on-the-floor presence helping oversee workflow quality standards and staff support. This position plays a crucial role in mentoring job-training participants and modeling LMMs grace-based accountability philosophy.

Compensation & Benefits:

LMM offers a competitive compensation package that includes the following benefits:

• Paid Time Off (PTO): 120 hours awarded after 90 days of employment
• Paid Holidays: 12 paid holidays annually.
• Medical Dental and Vision Insurance: Comprehensive employer-sponsored plans available to employees.
• 403(b) Retirement Plan with Employer Match: LMM matches up to 5% of employee contributions.
• Employee Assistance Program (EAP): Confidential support services for personal and work-related concerns.
• Life Insurance & Disability Coverage: Employer-sponsored options available.
• Paid Training & Professional Development Opportunities.
• Education Reimbursement Program.
• A Christ-centered workplace focused on mission-driven impact.

Responsibilities:

• Lead café operations during assigned shifts ensuring consistent service quality
• Oversee workflow cleanliness and café presentation
• Perform opening and closing procedures as scheduled
• Support inventory management by monitoring stock levels and communicating needs
• Troubleshoot minor equipment or workflow issues as they arise
• Provide on-shift guidance coaching and encouragement to baristas and trainees
• Assist in training new staff and participants in barista skills and Liminal service standards
• Uphold a positive professional grace-filled team atmosphere
• Demonstrate proper drink preparation and uphold quality control
• Deliver exceptional hospitality and foster a welcoming environment
• Resolve customer concerns with warmth and professionalism
• Promote Liminals mission brand and community-oriented ethos through guest interactions
• Support participants in their vocational training and personal development
• Model LMMs grace-based accountability and relational care
• Participate in Christian devotionals prayer and relational ministry as needed
• Work collaboratively with the Coffee Manager and Assistant Manager
• Communicate effectively with all staff and relay shift updates
• Participate in staff meetings and ongoing training
• Perform any additional duties as assigned

Organizational Relationships:

• Works independently and collaboratively with other team members.
• Represents LMM to vendors and outside agencies in the course of daily work.
• Reports directly to the Liminal Lead Manager

Qualifications:

• Agreement with the Lighthouse Missions Statement of Faith and adherence to the Life & Personal Covenant as outlined in the Employee Handbook.
• A passion for serving Jesus and making the Gospel known through mercy ministry. The successful candidate will have an active church/prayer life.
• 2 years of experience in coffee-shop or food service.
• Ability to lead support and train others in a customer-facing environment.
• Strong communication and interpersonal skills.
• Proficiency with POS systems and basic software (Google Workspace or Microsoft Office).
• Ability to multitask and stay calm under pressure.
• Reliable flexible and willing to take initiative.
• Execution of a confidentiality agreement.
• Ability to successfully pass pre-employment background screenings.

Physical Demands and Environmental Conditions:

• Standing 80%; walking 10%; sitting 10%
• Ability to lift and carry up to 40 lbs.
• Ability to work in a fast-paced coffee shop environment and operate café equipment

As an outreach of Lighthouse Mission Ministries successful applicants will show a desire to end spiritual economic physical and social poverty with an aim toward restored identities and recovered vocations for the purpose of healthy relationships with God each other and the world. Must be committed to the Christian faith and comply with drug-free policy. Those qualified to join our team can enjoy a rewarding work environment.

Equal Opportunity Employer

Lighthouse Mission Ministries is both an equal-opportunity employer and a faith-based religious organization. Consistent with our mission and applicable laws we do not discriminate in our employment practices based on race color national origin sex age disability or veteran status. As permitted by law LMM reserves the right to employ only those who affirm and adhere to our Statement of Faith and Life & Personal Covenant. Lighthouse Mission Ministries does not discriminate in its employment practices or in the administration and dissemination of its programs and services. Pursuant to the Civil Rights Act of 1964 Section 702 (42 U.S.C. 2000e-1(a)) Lighthouse Mission Ministries has the right to and does hire only candidates who agree with the Lighthouse Mission Statement of Faith.

Required Experience:

Senior IC