At Qualtrics we create software the worlds best brands use to deliver exceptional frontline experiences build high-performing teams and design products people love. But we are more than a platformwe are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit determination and a disdain for conventionbut most of all it requires close-knit high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams youll be part of a nimble group thats empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together by passing the mic and iterating until the best solution comes to light. You wont have to look to find growth opportunitiesready or not theyll find you. From retail to government to healthcare were on a mission to bring humanity connection and empathy back to business. Join over 5000 people across the globe who think thats work worth doing.
AI Learning Content Producer
Why We Have This Role
At Qualtrics were redefining how organizations design deliver and continuously improve experiences. Software alone isnt enough customers need the practical skills patterns and guidance to put Experience Management into motion inside their business. Scaled learning is now a strategic growth lever for Qualtrics: it accelerates time-to-value drives maturity progression and unlocks sustainable customer outcomes.
This role exists to create modern AI-powered learning that brings that vision to life rapidly producing content that helps customers activate adopt and succeed while strengthening community and advocacy across the XM be part of the Community Learning and Advocacy team a cross-functional group shaping how customers learn grow and influence XM as a category all within the Customer Marketing organization.
How Youll Find Success
- You value pace over perfection and believe high-velocity iteration beats long-form over-produced perfection.
- You see customer learning as fast iterative story-driven content closer to product marketing and creator craft than traditional corporate instructional design.
- You can turn raw inputs into crisp structured easy-to-consume learning quickly.
- You are fluent in applying AI tools to accelerate research draft refine ship.
- You focus on delivering impactful learning experiences through rapid agile processes.
How Youll Grow
- Help define the next generation of Experience Management learning formats
- Build reusable patterns and frameworks that increase velocity of future learning creation
- Work across product CS customer marketing community and Labs to support scaled maturity
- You collaborate effectively across teams leveraging diverse perspectives to create impactful learning experiences
Things Youll Do
- Rapidly produce micro-learning modules mini-courses templates and short-form learning bursts
- Use AI to accelerate transcript module conversion structured outlines visual assets and scenario / example generation
- Support publishing and discoverability across LMS product surfaces and community
- Support certification content updates (as needed) using AI to generate question variations
- Ship 48 new learning modules per month using AI-first workflows
What Were Looking For On Your Resume
- 25 years experience in instructional design content creation customer education enablement or similar role in SaaS environments
- Very strong writing and simplification skills
- Demonstrated experience operating AI tools daily to multiply your output not just experimentation or awareness
- High-velocity mindset able to move from idea module in days not weeks
- Experience with publishing into LMS environments like Skilljar preferred
What You Should Know About This Team
- Were a nimble cross-functional group empowered to set bold goals and move quickly to achieve them together.
- Collaboration and iteration drive our success complex challenges are tackled by sharing ideas openly and continuously refining solutions.
- We embrace strategic risks and encourage experimentation knowing that innovation thrives when we push boundaries.
- Growth opportunities come naturally; this team values curiosity learning and helping each other succeed at every stage.
- Our mission centers on bringing humanity connection and empathy back to business creating meaningful impact for customers worldwide.
Our Teams Favorite Perks and Benefits
- A hybrid work model that balances purposeful in-office collaboration with flexible remote work for better work-life integration.
- Access to thoughtfully designed office environments optimized to inspire innovation and teamwork.
- Opportunities to build new learning channels and expand your influence across the Experience Management ecosystem.
- Competitive compensation combined with professional development and career growth support tailored to your journey.
- An inclusive supportive culture that values diverse perspectives and fosters belonging across all team members.
The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week work where you want owning the integration of work and life.
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other protected characteristic.
Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please let your Qualtrics contact/recruiter know.
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For full-time positions this pay range is for base per year; however base pay offered within this range may vary depending on location job-related knowledge education skills and experience. A sign-on bonus and restricted stock units may be included in an employment offer. Full-time employees are eligible for medical dental vision life and disability 401(k) with match paid time off a wellness reimbursement mental health benefits and an experience bonus. For a detailed look at our benefits visitQualtrics US Benefits.
Washington State Annual Pay Transparency Range
$64000$95000 USD