Event Manager | Full-Time | Owensboro Convention Center

Oak View Group is the global leader in venue development management and premium hospitality services for the live event industry. Offering an unmatched 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential highest attended arenas convention centers music festivals performing arts centers and cultural institutions on the planet.

The Event Manager is the liaison between the show manager/client and all building operations staff and contractors. After the contract is signed for an event the Event Manager works directly with the client to provide any needs from the addition the Event Manager makes certain that all building policies and procedures are followed in preparing for and implementing the event. When the event is in the building the Event Manager runs the show making certain that the clients needs are met and any building or safety issues are addressed immediately. The Event Manager will supervise indirectly all building operational staff during an event activity.

This role pays an annual salary of $44000-$48000

Benefits for Full-Time roles: Health Dental and Vision Insurance 401(k) Savings Plan 401(k) matching and Paid Time Off (vacation days sick days and 11 holidays)

This position will remain open until March 13 2026.

Western Kentuckys award-winning venue the Owensboro Convention Center is a full-service facility overlooking the scenic Ohio River in revitalized downtown Owensboro Kentucky. The multi-purpose center boasts just under 102000 sq. ft. of available space including a 44000 sq. ft. exhibition hall the 8900 sq. ft. Kentucky Legend Pier outside over the scenic Ohio River and additional ballroom meeting and pre-function space.

• Responsible for planning coordinating and facilitating the logistics of assigned events; act as liaison for building with all parties and departments involved in the event.
• Coordinates and provides clear concise and timely communication with building staff of all requirements necessary for events by preparing and distributing detailed event resumesdiagrams event staffing requirements set-up requirementsgeneral instructionsand supporting documentation for each eventusing industry specific changes before and during events.
• Develop and control event budgets including preparing Pre-Event Event Financial Estimates to clients based on potential operational costs during the course of the event; coordinate the completion of Post-Event Financial Settlements
• Troubleshoot during event preparation and during event to ensure that all event setups are correct including making decisions about policy procedures billing and staffing.
• Monitors in-house set-up to ensure that the facility equipment physical set-up and labor provided meet the requirements of contractual agreements within the constraints of safety health and fire code standards.
• Ensure that all event insurance certificates licenses and permits required for events or production are obtained in a timely manner.
• Oversee all production set up staffing and event-related contracted services for assigned events.
• Ensure that the facility is cleaned prior to during and after all events to maintain building appearance and increase customer satisfaction.
• Communicate and coordinate with the Food & Beverage Department for catering needs.
• Serve as a facility representative at assigned events by enforcing facility policies and procedures; identify and resolve public and event-related complaints in a professional manner ensuring customer satisfaction.
• Analyze challenges identify alternative solutions and project consequences of proposed actions and implement recommendations in support of organizational objectives.
• Attend various weekly scheduled building meetings.
• Communicate any problems and proposed solutions to the executive team.
• Establish and maintain effective working relationships with lessees/clients co-workers part-time staff contractors patrons/public and municipal officials.
• Act as facility manager on duty as required.
• Complete all duties with a customer service focus through teamwork & dedication to OVGs principles.
• Perform other duties and responsibilities as assigned.

• Bachelors degree from an accredited four-year college/universitywith major coursework in event management facility management sports management hospitality management business administration or related field required.
• 3-5 years of increasingly responsible experience in event management in a public assembly facility convention center arena hotel or similar facility preferred.
• Ability and willingness to work a flexible schedule including long and irregular hours that may vary due to functions and may includeearly morningsevenings weekends holidays and extended number of consecutive days.
• Knowledge of operational characteristics of events including crowd management and control techniques; fire and public safety regulations food service practices A/V equipment and relevant federal state and local regulations preferred.
• Knowledge of Microsoft Office programs; experience with event management software and layouts preferred.
• Must have supervisory experience and the ability to select train motivate and manage staff.
• Exemplary customer service skills with the ability to handle multiple tasks and priorities simultaneously.
• Ability to work independently and as part of a team.
• Professional presentation appearance and work ethic.
• Strong written and oral communication skills.

At OVG we understand that to continue positively disrupting the sports and live entertainment industry we need a diverse team to help us do it. We also believe that inclusivity drives innovation strengthens ourpeople improves ourservice and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including but not limited to veteran status uniform service member status race color religion sex national origin age physical or mental disability genetic information or any other protected class under federal state or local law.