Health Engagement & Operations Excellence Intern (Summer 2026)
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Job Location:
Austin, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Requisition ID: req1331
Employment Type: Unclassified Temporary Full-Time (UFP)
Division: Health Operations & Engagement
Compensation: $21.00 / Hourly wage
Job Closing: January 12th at 5:00 PM CST
Location: TRS Headquarters Building 2
1900 Aldrich Street
Austin Texas 78723
United States
WHO WE ARE:
With the Health Division youll be joining a passionate team of self-motivated change agents united by our mission: driving to design the delivery of high-quality healthcare for nearly three-quarters of a million active and retired Texas public educators.
The healthcare industry is complex and were a team of problem-solvers who are up for the challenge. With a focus on innovation and collaboration to catalyze the market we spend nearly $4 billion annually on healthcare to make a difference in our members lives. With a career at TRS youll be empowered through a culture of continuous learning front-line decision-making coaching and mentorship to shape the future of our work while transforming healthcare delivery for 1 in 41 Texans.
Internship: This position is a paid full-time limited term assignment that offers interns the opportunity to gain substantive hands on experience. Interns enjoy the opportunity to get training and mentoring from experienced professionals in one or more areas. Interns may also be eligible to continue working part-time through the fall and spring semesters depending on department and agency needs.
The Health Engagement & Operations Excellence Intern presents an opportunity to gain hands-on experience in developing a comprehensive communication strategy and action plan. The Health division at TRS manages three health plans: TRS-ActiveCare (active employees) TRS-Care Standard (under 65 retirees) and TRS-Care Medicare (over 65 retirees). Interns will learn about managing these health plans particularly engaging and communicating with stakeholders. Key stakeholders include district leaders benefit administrators active employees as well as retired educators and their families. The Health Engagement & Operations Excellence Intern performs entry-level work related to their field of study and health care. Work involves supporting agency operations with a primary focus on gaining practical work experience and business skills for personal development or to satisfy educational requirements.
This position will start on June 4th 2026 and will end on August 7th 2026.
Salary will be dependent upon education level:
Graduate Student - $21.00/hour
WHAT YOU WILL DO:
Health Communication Strategy
Assists in creating a comprehensive communication strategy aligned with departmental goals and member needs.
Drafts and maintain a communications calendar ensuring timely delivery of messages across multiple channels.
Researches best practices in health benefit communications.
Analyzes feedback and engagement metrics to refine messaging and delivery methods.
Presents findings and recommendations to department leadership.
Assists in researching compiling and analyzing data.
Supports TRS Health Engagement team in creating content for TRS-ActiveCare projects for the current school year as well as TRS-Care projects for the plan year.
Assists with developing reviewing and updating health plan materials such as participant letters agency newsletters website content social media and presentations.
Collaborates with TRS and its health partners to organize engagement and outreach events.
General Functions
May assist in editing articles web content forms reports and other documents for ease of understanding.
May assist in reviewing and analyzing agency policies procedures and forms and recommending changes to improve efficiency and effectiveness.
Assists in completing special projects and performs other work as assigned.
Performs related work as assigned
WHAT YOU WILL BRING:
Required Education
Currently enrolled as a graduate student (Master or Doctoral) in Communications Journalism Marketing Public Relations Public Affairs Public Heath English Healthcare Administrations or a related field.
Applicant will be required to submit a copy of official college transcripts.
Required Experience
None.
Required Registration Certification or Licensure
None.
Preferred Qualifications
Areas of study in health care communications with emphasis on health care literacy or clinical communications
Experience measuring message effectiveness.
Experience in related fields.
Experience using Microsoft Office.
Strong writing skills.
Knowledge Skills and Abilities
Knowledge of:
General office practices and procedures.
Concepts and practices of proofing editing and preparing informational materials.
General health insurance terminology and definitions.
Research and data analysis techniques.
Skills in:
Organizing and prioritizing work to manage a high-volume workload in a fast-paced environment and completing work accurately while meeting deadlines.
Conducting data searches and evaluations of large amounts of information performing complex analysis of the data and preparing concise and accurate reports and written/oral recommendations.
Verbal and written communication of complex information that is accurate timely and based on sound judgment.
Simplifying complex topics into easy-to-understand language.
Providing quality customer service.
Reviewing documentation; properly applying complex laws regulations rules and policies; and making decisions based on sound judgment.
Using a personal computer in a Windows and Microsoft Office (Word Excel) environment and accurately performing data entry.
Ability to:
Establish and maintain harmonious working relationships with co-workers agency staff and other external contacts.
Work effectively in a professional team environment.
Military Occupational Specialty (MOS) Codes:
Veterans Reservists or Guardsmen with experience in the Military Occupational Specialty ( ) along with the minimum qualifications listed above may meet the minimum requirements and are highly encouraged to apply. Please contact Talent Acquisition at with questions or for additional information.
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Required Experience:
Intern
Key Skills
- Microsoft Office
- Public Relations
- Google Docs
- Data Collection
- MailChimp
- Microsoft Word
- Dermal Fillers
- Microsoft Powerpoint
- Research Experience
- Microsoft Excel
- Adobe Photoshop
- Writing Skills
