Content Strategist, Office of the President

The Office of the President drives the narrative of EMEA President and strengthens her voice across customers partners and the sales community. 

As Content Strategist you produce high-quality content shape clear storylines and bring consistency across the EMEA Presidents external and sales-facing communications. 

You work with the executive Content Manager who owns the narrative and voice of the EMEA president partnering closely with EMEA Communications. You focus on drafting structuring and operational delivery with a path to take full ownership of projects as you build your experience in the business. 

What you get to do in this role:   

Content creation and storytelling 

• Own first drafts of speeches scripts newsletters and talking points delivered with consistency and in line with the voice of the EMEA President. 
• Turn business priorities and data into simple narratives for ongoing use refreshing quarterly. 
• Maintain message maps and reusable assets. 

Sales community and field communications 

• Produce regular newsletter drafts and field communication packs to support consistent and motivational connections across EMEA sales teams. 
• Align Office of the President Communications with global regional and EMEA communications calendars working across multiple cross-functional teams.  
• Partner with Communications Sales Marketing Enablement Business Ops and Field Leadership for content inputs validation and approvals for sales communications content.  

Event and speaking engagement support 

• Identify vet and recommend relevant speaking engagements for EMEA President based on ongoing narrative themes.  
• Manage briefing document creation and editing for EMEA Presidents key speaking opportunities 
• Develop compelling visual content for speaking engagements 
• Collaborate with cross-functional teams to manage EMEA President event participation logistics ancillary activity and speech themes as well as collecting data for relevant storytelling. 

Executive presence and external voice 

• Partner with exec content manager on developing creative and thought leadership driven LinkedIn content aligned to EMEA Presidents brand and narrative themes. 
• Monitor internal and external trends and news to understand the industry and develop timely content. 
• Maintain the social media content calendar for EMEA President with a forward looking and strategic lens. 

Operational excellence 

• Own deadlines version control and content workflows in alignment with the exec content manager. 
• Regularly review and update content library. 
• Represent the Office of the President across the business with strong collaboration 
• Ensure input alignment before escalation to exec content manager. 

Qualifications :

To be successful in this role you have:

• Proven experience in content strategy executive communications speechwriting or strategic storytelling ideally supporting senior leaders or executives

• Strong ability to translate complex business priorities data and strategy into clear compelling narratives for diverse audiences

• Exceptional writing and editing skills with experience drafting speeches scripts talking points newsletters and executive communications

• Demonstrated capability to write in a consistent executive voice adapting tone for external sales-facing and internal audiences

• Experience working closely with Communications Sales Marketing Enablement and Business Operations teams in a matrixed environment

• Strong understanding of sales organizations and field communications with the ability to create motivational aligned messaging

• Experience supporting executive speaking engagements including briefing documents event messaging and visual content development

• Ability to identify and shape thought leadership and executive social content particularly for LinkedIn and external platforms

• Strong project management and operational discipline including ownership of deadlines version control and content workflows

• Comfort managing multiple stakeholders balancing inputs and driving alignment without direct authority

• High attention to detail and ability to maintain message maps reusable assets and content libraries

• Strong business acumen with the ability to quickly learn the organization priorities and regional dynamics (EMEA experience a plus)

• Proactive mindset with the ability to anticipate needs spot narrative opportunities and operate with discretion and professionalism

• Experience working in fast-paced high-visibility environments with senior executive exposure

Additional Information :

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Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

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Remote Work :

No

Employment Type :

Full-time