Staff Housing Maintenance Person

As Staff Housing Maintenance you ensure our employee community has safe well-maintained and comfortable this hybrid hands-on and highly independent role you combine technical maintenance expertise with strong coordination planning and problem-solving abilities. You take ownership of housing operations respond confidently to urgent issues and bring clarity and structure to a dynamic environment.

This role is rooted in critical thinking independence and steady task focus. You thrive when solving problems directly calmly and with minimal supervision. Whether repairing inspecting prioritizing requests or planning preventative programs you work with quiet confidence ensuring our Heartists feel supported safe and cared for at home.

Key Responsibilities

Maintenance Operations & Technical Work

• Perform hands-on building maintenance including basic plumbing mechanical tasks general repairs and seasonal work such as snow and ice removal using power equipment.
• Respond promptly to routine and emergency maintenance calls including issues such as heat loss power outages water leaks or other urgent situations.
• Complete preventative maintenance tasks accurately consistently and on schedule.
• Ensure all equipment and tools are operated safely and maintained in safe working condition.

Coordination Scheduling & Oversight

• Review prioritize assign and follow up on all maintenance requests to ensure timely completion and minimal disruption.
• Coordinate and schedule contractors or internal support as needed.
• Conduct regular inspections to ensure compliance with housing and safety standards.

Safety Compliance & Reporting

• Follow all Rimrock safety sanitation and vehicle-handling policies.
• Complete required documentation inspection reports and maintenance records with accuracy.
• Operate hotel vehicles responsibly and in accordance with established policy.
• Maintain safe working conditions for both yourself and residents including work in restricted spaces and varied weather environments.

Resident Service & Housing Support

• Provide professional knowledgeable and friendly service to all residents and colleagues.
• Uphold all housing policies procedures and service standards.
• Communicate clearly factually and directly when addressing housing concerns expectations or maintenance outcomes.
• Support general housing operations through additional duties as assigned.

Qualifications :

What You Bring

Education & Certifications

• Valid Alberta Drivers License (required).
• Technical or trade school certification (asset).
• High school diploma or equivalent.

Maintenance & Technical Skills

• Proven maintenance experience in a residential facilities or hospitality setting.
• Hands-on abilities across general repairs basic plumbing mechanical troubleshooting and building systems.
• Experience coordinating maintenance activities work orders and inspection processes.
• Comfortable performing seasonal outdoor work and operating snowplows or other power equipment.

Technology Skills

• Proficiency with Microsoft Office.
• Experience using ticketing maintenance or asset-management systems (asset).

Who You Are

You are independent analytical and quietly confident. You think critically solve problems creatively and remain calm even when information is limited ambiguous or changing. Youre the type of person who takes charge of your assignments sees projects through and stands by your decisions with clarity and composure.

You prefer a work environment where you can reflect analyze and act without unnecessary noise or office politics. You build trust through consistency reliability and straightforward communication. You take pride in meaningful work that directly improves the daily life of others.

You are:

• Task-oriented serious and thoughtful
• A creative technical problem-solver
• Reserved but personable forming strong relationships over time
• Highly persistent independent and steady in your approach
• Comfortable working both alone and with a small focused team

Stay steady. Lead with clarity. Stay moved.

Physical Demands

• Sitting/crawling: 24 hrs/day
• Walking: 48 hrs/day
• Standing: 48 hrs/day
• Bending/reaching: 48 hrs/day
• Pushing/pulling: 48 hrs/day
• Lift up to 2025 kg; frequent ladder use required
• Work in restricted spaces
• Indoor/outdoor work in variable weather (snow cold heat rain)
• Busy fast-paced environment within a luxury hotel housing setting

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Additional Information :

Job Perks & Benefits:

• Comprehensive benefits package (Medical Vision & Dental) including extended benefits like; Mental Health Orthodontics Fertility Drugs and Gender Affirmation for full time permanent status employees after 3 months.
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees.
• Employee travel program with discounts on room rates as well as on food & beverage at Accor properties world-wide.
• Access to the Mountain Explorer Travel Program exclusive room rates for colleagues which includes 50% off all food & beverage when staying at Fairmont Resorts in Banff Lake Louise Jasper & Whistler.
• One complimentary buffet meal per shift in our staff cafeteria.
• Subsidized shared Staff Accommodation.

Apply Today: Whether youre just starting your journey or seeking your next adventure wed love to hear from you. Explore current opportunities and discover what it means to be a Heartisan at .

Were committed to providing an inclusive and accessible recruitment experience. If you require any accommodations during the application or interview process please reach out confidentially at and well work with you to ensure your needs are met.

At Rimrock Banff we believe that diversity makes us stronger and inclusion moves us forward.

Our team is made up of individuals from across the globe each bringing their own culture perspective and a place as naturally diverse as Banff National Park its only fitting that our workplace reflects the same richness.

Whether youre on shift or in staff housing we want every Heartist to feel seen valued and free to be fully themselves regardless of race culture gender identity religion abilities sexual orientation or age.

Inclusion isnt a box we check its a value we live. And while were proud of our progress we know theres always more to learn more ways to grow and more voices to elevate.

Together we build a workplace where belonging isnt just possible its expected.
Be you. Be bold. Stay moved.

Remote Work :

No

Employment Type :

Full-time