Lead Health Services Consultant (HSC 2) DOH8779

This is a full-time non-permanent Health Services Consultant 2 (HSC 2) position located at our Tumwater WA DOH office.

Were improving patient safety and fostering access to health care! Join our team as a Lead Health Services Consultant where you will provide technical credentialing consultation and assistance to health services providers and staff within health licensing a public health program closely linked to the Departments mission.

Make a difference as part of a high-performance team. Youll assess applications for completeness and eligibility requirements ensuring timely review and quality assurance in the process.

The Office of Health Professions (OHP) contributes to the Washington Department of Health mission by working with advisory committees boards commissions and partner commissioners to regulate health care providers in 101 different professions. We handle the licensing credentialing and regulation of these health professions to protect public health and ensure a qualified diverse and supported health workforce while promoting equitable access to healthcare for all Washingtonians.

By performing credentialing activities including evaluation of applicant ability to qualify as health care practitioners youll help us support critical health services in Washington!

Key Responsibilities Include

• As a journey level professional conducts assessments of credentialing applications and implements licensing and regulatory policies for public health programs.
• Provides technical consultant and assistance to health service providers and staff on difficult questions and complex non-standard regulatory and licensing activities for Credentialing.
• Provides expertise support and guidance to Credentialing Specialists in resolving complex inquiries and issues.
• Identifies complex irregular issues and provides recommendations to solve them.

Why Join Us

• Impactful Work: Play a role in process improvements and efficiencies to keep work products moving forward.
• Collaborative Environment: Exchange ideas with a variety of professional partners contributing to innovative solutions.
• Growth Opportunities: Provide guidance and monitor performance of other staff within the credentialing section as you strengthen your leadership skills.
• Work-Life Balance: Take advantage of employee resources and wellness activities offered to support well-being.

Ready to make a difference Apply now and become a part of a mission-driven team dedicated to outstanding service delivery!

Location and Flexibility

Enjoy the flexibility of our hybrid work environment where you can balance working from home and collaborating in the office. It is anticipated that youll be expected at the DOH facility located inTumwater WAfor work activities up to 4 days a month.

Required Qualifications

You must meet the required qualifications below and any additional criteria listed. Experience may have been gained through paid or unpaid activities. Please ensure any relevant experience defined below is outlined in your cover letter resume and/or applicant profile.

• Two (2) or more years of experience processing applications for a health profession or facility credentialing program.

• One (1) year or more experience working with a complex regulatory permitting or licensing database.

• Two (2) or more years of experience resolving customer inquiries problems or complaints in a high production environment.

• Six (6) months experience and an ability to use computer software as follows:

After a conditional offer of employment a criminal history background check will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicants suitability and competence to perform in the position.

As well as the following knowledge skills abilities and competencies:

Preferred/Desired Qualifications

• Additional years of experience processing applications for a health profession or facility credentialing program.

• One or more years of experience reviewing documents and taking appropriate action based on an analysis of the information.

• Associate degree or higher education.

Three or more years of demonstrated knowledge and understanding of credentialing requirements processes and procedures. Familiarity with commonly-used concepts practices and procedures within a particular field of DOH credentialing.

Benefits and Lifestyle

We prioritize your work-life balance and offer one of the most competitive benefits packages nationwide tailored to support your lifestyle. Discover more about Why DOH by visiting .

We are the Washington State Department of Health (DOH)

At DOH we safeguard public health in an ever-evolving world. Through collaboration with local health jurisdictions and state federal and private partners our programs and services impact every Washingtonian and visitor daily. Were driven by Equity Innovation and Engagement as outlined in our Transformational Plan for the future of Washington health.

Conditions of Employment:

This position is covered by a bargaining unit for which the Washington Federation of State Employees (WFSE) is the exclusive representative.

I am prepared with or without accommodation to do the following:

APPLICATION DIRECTIONS:

To apply click Apply and complete the application. Attach your resume and cover your Applicant Profile include at least three professional references (including a supervisor a peer and someone youve supervised or led if applicable). Please do not include private information such as social security number or year of birth.

Make sure to document your years of experience skills and abilities as listed in the qualifications section of this job posting.

Attach onlythe following:

Veterans Preference: Applicants wishing to claim Veterans Preference must attach a copy of their DD-214 (Member 4 copy) NGB 22 or a signed verification of service letter from the United States Department of Veterans Affairs to their application. Please remove or cover any personally identifiable data such as social security numbers and birth year

Do notinclude or attach the following these documents will not be reviewed:

Equity Diversity and Inclusion: We regard diversity as the foundation of our strength recognizing that differing insights and abilities enable us to reflect the unique needs of the communities we serve.

DOH is an equal-opportunity employer. We prohibit discrimination based on race/ethnicity/color creed sex pregnancy age religion national origin marital status the presence or perception of a disability veterans status military status genetic information sexual orientation gender expression or gender identity.

Questions and Accommodations:If you have questions need assistance with the application process require an accommodation or would like to request this posting in an alternative format please contact Kristina Cox at and reference DOH8779.

Technical Support: Reach out to NEOGOV directly at 1- for technical support and login issues.

This recruitment may be used to fill positions of the same job classification across the agency. Once all the position(s) from the recruitment are filled the candidate pool may be used to fill additional open positions for the next sixty (60) days.

Only applicants who follow the directions and complete the Application Process in full will have their responses reviewed for consideration.

Experience and education selected listed or detailed in the Supplemental Questions must be verifiable on the submitted applicant profile.