Freelance Onsite Technician – 1st 2nd Level Support
Share
Job Location:
Coppell, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
Technical Skills Required:
- Onsite IT support (1st / 2nd level)
- Windows environment Office 365
- Azure & Entra ID
- Apple environment (Mac iPhone iPad)
- iTunes
- JAMF (strong asset)
- Hardware support (PCs Macs printers scanners)
- Ticketing tools (ITIL)
Main Responsibilities:
- Support to end-users on workstations and mobile devices
- Installation replacement relocation and removal of IT equipment
- Troubleshooting hardware and software incidents
- Support for monitors printers scanners and docking stations
- Receiving inventorying preparing and installing IT equipment
- Providing clear and timely feedback to users and ensuring proper ticket updates
Qualifications :
Expected Profile:
- Minimum 3 years of onsite support experience
- Excellent customer service and communication skills
- Ability to work independently and take initiative
- Organized professional and hands-on approach
Additional Information :
Working hours: 09:3018:00 (1-hour lunch break no support required)
Mode: On-demand On-Site One or Two day per week
All our positions are open to people with disabilities
Remote Work :
No
Employment Type :
Part-time
Key Skills
- Change Management
- API
- ABAP
- Facility Management
- Games
- Claims
About Company
Choose a job that makes sense EVERIENCE supports the companies digital transformation by combining the unique know-how of its teams with the most relevant technologies. Because the future of companies is closely linked to the success of its employees, EVERIENCE supports 1,200,000 u ... View more
