Manager, Community Resource Center

Who We Are:

SAC Health empowers our patients and their families to live vibrant and healthy lives through culturally responsive exceptional care. Patient-centered whole-person care. Our unique full scope team-based approach is what makes SAC Health the provider of choice for patients.

Top-Tier Patient Satisfaction Scores Largest Teaching Health Center FQHC 11 Locations offering 44 Specialties NCQA Patient-Centered Medical Home Level 3 Certified Multi-Site Approved for NHSC & NCLRP loan forgiveness programs - NHSC/Nurse Corps/Pediatric Specialty HPSA Scores: Primary: 17 Dental: 25 Mental: 20

What We Are Looking For

The Manager of the Community Resource Center (CRC) is responsible for overseeing the daily operations programs and services offered at the center. This role ensures that the CRC serves as a welcoming accessible hub for community engagement resource navigation and support services. The Manager will lead a team develop partnerships and implement strategies to meet the needs of the local community while aligning with organizational goals. Travel will be required.

Schedule: 4 days per week 10 hours per day Monday - Thursday 7:00 am - 5:30 pm Location: SBC Clinic San Bernardino CA

ESSENTIAL FUNCTIONS AND DELIVERABLES

• Manages the Community Resource Center operations staff students and volunteers.
• Oversees scheduling payroll activities budgeting and reporting for CRC activities and programs.
• Works with HR in the recruitment and processing of event volunteers. Assists in the interviewing process and evaluation of CRC Staff.
• Coordinates flow of information within the department. Maintains schedule for regular department meetings.
• Monitors CRC contract compliance audits and reports. May assist in monitoring of other program contracts or grants if needed.
• Builds and maintains strong relationships with community organizations local agencies and stakeholders.
• Develops and implements outreach strategies to increase awareness and utilization of CRC services.
• Assesses community needs and designs programs that provide education resources and support.
• Represents the CRC at community events meetings and forums.
• Promotes outreach projects and programs for surrounding communities.
• Monitors program and event effectiveness and adjusts offerings based on feedback and data.
• Understands and is sensitive to the complexity of psychosocial stressors impacting the underserved populations served by SAC Health.
• Maintains updated resource directories and referral systems.
• Connects individuals and families to internal and external resources including health housing employment and social services.
• Conducts interviews with families to perform assessments and service plan needs and identifies basic needs that are required for the family to stabilize.
• Facilitates education groups as needed including but not limited to Healthy Weight class Postpartum Depression support group and other health education classes as appropriate or needed.
• Coordinates Multi-disciplinary Team meetings as needed.
• Maintains CRC monthly/quarterly report identifying department activities and highlighting Social Determinants of Health. Makes reports data and event schedules available for inclusion in monthly SAC Health Board reports.
• May work in the evenings and weekends and travels for community events.
• Other duties as listed in the official job description.

QUALIFICATIONS:

• Education: Bachelors Degree in Health Education Public Health Community Development or related field lieu of degree equivalent combination of education & experience will be considered.
• Licensure/Certification: Valid CA Drivers License and auto insurance.
• Experience: A minimum of four (4) years of experience working in FQHC or Community Health Clinic setting AND a minimum of four (4) years of Supervisory experience required.
• Essential Technical/Motor Skills: Fine motor skills with the ability to use a computer on a routine basis
• Interpersonal Skills: Must display integrity and dependability must demonstrate a calm courteous and caring demeanor especially when under stressful or difficult situations or while under pressure.
• Essential Mental Abilities: The ability to work under pressure think critically organize prioritize and problem solve. The ability to follow direction and maintain a calm demeanor under pressure.
• Work Eligibility: Must be legally authorized to work in the United States on a full-time basis. Must not now or in the future require sponsorship for employment visas.

EEO: SAC Health is committed to fostering a diverse equitable and inclusive work environment and is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability age or veteran status.

Full Benefits Package!

Industry Leading PTO Accrual (accrued per pay period) Sick Leave Paid Holidays Paid Jury Duty Bereavement SAC Health Covers approximately 85% of Team Member health premium costs (may vary w/benefit plan selection) Retirement - up to 8% employer contribution Continuing Education and Learning Benefits Annual Mission Trip and much more!

Learn More About the Work We Do:

SAC Healths Mission: SAC Healths mission is to reflect the healing ministry & love of Jesus Christ through healthcare education & partnerships that empower our communities to flourish.

SAC Healths Core Values: Quality Healthcare - Teamwork - Wholeness -Integrity - Compassion - Excellence - Humble Service - Respect

Required Experience:

Manager