Desktop Support Specialist

Shelton, CT - USA

Monthly Salary: Not Disclosed

Posted on: 13 hours ago

Vacancies: 1 Vacancy

Job Summary

At Pitney Bowes we do the right thing the right way. As a member of our team you can too.

We have amazing people who are the driving force the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate.

We actively look for prospects who:
Are passionate about client success.
Enjoy collaborating with others.
Strive to exceed expectations.
Move boldly in the quest for superior and best in market solutions.

Job Description:

We are seeking an experienced Desktop Support Technicianto join our End User Computing team. This role is critical in ensuring seamless IT operations and delivering exceptional support to our executive leadership team.

Looking for at least 15 years of IT experience and 10 years of desktop support technician experience providing white glove service to C-suite executives. The position is based onsite at Shelton CT office

Qualifications

Bachelors degree in computer science or related field.
15 years of related experience.
Must have experience inPC/Laptop buildand PCrefreshofWindows and Maclaptops.
Musthave experience infixing hardware issuesrelated toPC / LaptopandITaccessories.
Must have experience in handling Video Conferenceconfiguration and troubleshooting.
KnowledgeinActive Directory (ADDS) SCCM Azure ADMicrosoftIntuneandJAMFPro.
Knowledgeofsecurity patching softwarepackaging& deployment.
Knowledgein mobile device management
Strong organizational skills with high attention to detail
Excellent oral and written communication skills

Key Responsibilities:

Provide white-glove IT supportto C-suite executives and senior leadership
PC/Laptop desksidesupportBreak fixsupportandPC Refresh
Repair test image and clean PCs laptops monitorsprintersand other relatedhardware
Configure the workspace asrequested.
Maintain hardware assetmanagementand recommend laptop procurementto meet theorganizationsneeds.
Co-ordinate with vendors torepairandtest hardware.
Manage video conference rooms. Configuration software updates hardware issues. Readinesshealth checks for all major events /meetings
Provide hand andfeetsupport whenrequired.
Provide support to network team in troubleshooting issues withnetwork hardware.
Support desktop engineeringteamin imaging and testing new configurationchanges.
Managemobiles(iOS and Android)hardware assets.

We will:

Provide the opportunity to grow and develop your career
Offer an inclusive environment that encourages diverse perspectives and ideas
Deliver challenging and unique opportunities to contribute to the success of a transforming organization
Offer comprehensive benefits globally (PB Live Well)

Pitney Bowes is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard for race color sex religion national origin age disability (mental or physical) veteran status sexual orientation gender identity or any other consideration made unlawful by applicable federal state or local laws.

All qualified applicants including Veterans and Individuals with Disabilities are encouraged to apply.

All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.

Required Experience:

At Pitney Bowes we do the right thing the right way. As a member of our team you can too.We have amazing people who are the driving force the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate.We actively look for pros...