Resident Manager (all genders) Graz

Tribera

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profile Job Location:

Graz - Austria

profile Monthly Salary: Not Disclosed
Posted on: 19 hours ago
Vacancies: 1 Vacancy

Job Summary

Ready for your next MILESTONE
Are you ready to lead a dynamic team in a fast-paced environment where hospitality excellence customer satisfaction and operational efficiency are key As the Resident Manager at Tribera youll play a pivotal role in managing property operations enhancing the resident experience and driving business success at one of our premier locations.

What Youll Do:


  • Customer Acquisition & Marketing: Collaborate with the Corporate Services team to implement local sales and marketing strategies and identify local partners to strengthen the Tribera brand experience.
  • Customer Care & Retention: Ensure high levels of customer satisfaction through community building prompt response to resident inquiries and complaints and maintaining a stable living environment.
  • Facility Management: Work closely with external suppliers and the Corporate Services team to maintain the optimal condition of the property.
  • Operational Reporting: Ensure timely and accurate financial and operational reporting adhering to MILESTONEs business compliance guidelines.
  • Quality & Safety: Implement quality management measures including Standard Operating Procedures (SOPs) and ensure residents safety through regular drills and access control.

Your profile

What Were Looking For:


  • Experience: At least 1 year of experience at MILESTONE or 2-5 years in a similar hospitality management role such as Resident Manager Front Office Manager or Room Division Manager.
  • People Skills: A strong ability to work with diverse teams and create a positive collaborative environment for both residents and colleagues.
  • Attention to Detail: A high level of precision and organizational skills with a strong affinity for administrative tasks and data management.
  • Communication Skills: Fluency Dutch in (C1/C2) and English (C1/C2) with additional languages a plus.
  • Leadership: Proven experience in leading teams with the ability to drive performance and provide training and support.
Why us
At Tribera we believe in creating a workplace that prioritizes well-being flexibility and personal growth. Join our team and experience a supportive environment where innovation thrives and your contributions are valued.

What we offer:


  • Special Milestone Birthday Gift: Choose a day off to celebrate
  • A dynamic young and creative team that values openness to new ideas and solutions.
  • Engaging challenges and a variety of projects.
  • Internal and external training opportunities
  • We offer flexible working options
  • The monthly gross salary for this full-time position starts at 2.215. A competitive salary increase is possible based on your qualifications and experience
Your contact person
Elias Kaderabek
Human Resources

About us

Tribera is a new living platform for Gen Z. With 20 properties and 11000 beds across 8 countries (and growing fast) were rethinking what it means to live study and stay in Europe.

Born from the merger of BaseStack Living and Milestone Tribera blends student living co-living and short stays into spaces that are design-led community-driven and flexible by default. Our mission: to create places where people feel connected inspired and free to live their way.



Required Experience:

Manager

Ready for your next MILESTONE Are you ready to lead a dynamic team in a fast-paced environment where hospitality excellence customer satisfaction and operational efficiency are key As the Resident Manager at Tribera youll play a pivotal role in managing property operations enh...
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Key Skills

  • EMR Systems
  • Senior Care
  • Developmental Disabilities Experience
  • MDS
  • Yardi
  • Computer Literacy
  • Fair Housing Regulations
  • Maintenance
  • LIHTC
  • Document Management Systems
  • Property Management
  • Supervising Experience

About Company

Company Logo

Tribera is a new living platform for Gen Z. With 20+ properties and 11,000 beds across 8 countries (and growing fast), we’re rethinking what it means to live, study, and stay in Europe. Born from the merger of BaseStack Living and Milestone, Tribera blends student living, co-living, a ... View more

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