Spa Receptionist
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Job Location:
6th of October City - Egypt
Monthly Salary:
Not Disclosed
Posted on:
5 days ago
Vacancies:
1 Vacancy
Job Summary
- Greet guests warmly and professionally upon arrival answering any initial inquiries.
- Schedule and confirm appointments ensuring accuracy and availability.
- Provide information about spa services packages and promotions.
- Handle guest requests and inquiries promptly and efficiently.
- Address any guest concerns or complaints with professionalism and empathy seeking resolution.
- Build and maintain strong relationships with guests to foster loyalty.
- Manage the reception area ensuring it is clean organized and wellstocked.
- Answer and direct phone calls professionally.
- Process payments and handle cash transactions accurately.
- Maintain accurate records of appointments guest information and daily transactions.
- Assist with inventory management of spa products and supplies.
- Prepare treatment rooms for each guest ensuring they are clean stocked and welcoming.
- Assist therapists with guest checkin and checkout procedures as needed.
- Promote spa memberships packages and special offers.
- Provide information about spa events and promotions.
- Assist with the development of marketing materials as needed.
Qualifications :
- High school diploma or equivalent.
- Prior experience in customer service hospitality or a related field preferred.
- Excellent communication and interpersonal skills.
- Strong organizational and timemanagement skills.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office 1 Suite or similar software.
Remote Work :
No
Employment Type :
Fulltime
Key Skills
- Dental
- Brand Marketing
- Litigation Paralegal
- Import
- Accident Investigation
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
