Desktop Support Engineer
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Job Location:
Almelo - Netherlands
Monthly Salary:
Not Disclosed
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
H-Tech Supports (HTS) delivers modern IT and network solutions to
enterprise markets through a wide array of managed IT support services
catering to a global clientele. Known as a single-source provider HTS
offers comprehensive IT solutions to meet its clients evolving business
and technology requirements. With a team of skilled IT engineers
worldwide HTS provides professional consulting data management and
maintenance services to help businesses achieve their goals. The
companys expertise and hands-on experience enable it to address
challenges effectively and exceed client expectations. From secure media
destruction to full on-site cabling installations HTS offers
professional services tailored to meet dynamic client demands.
Tasks
- Provide technical support and assistance to end-users resolving hardware and software issues on desktops laptops and mobile devices.
- Install configure and maintain operating systems applications and hardware components to ensure optimal performance and security.
- Collaborate with IT teams and service partners to troubleshoot network connectivity issues and ensure seamless data communication.
- Document and track support requests resolutions and recurring issues to improve service delivery and client satisfaction.
- Participate in global rollouts and assist with the deployment of new technologies to enhance client infrastructure and capabilities.
Requirements
- Bachelors degree in Computer Science Information Technology or a related field or equivalent work experience.
- Minimum of 2 years of experience in desktop support or a similar technical role.
- Strong knowledge of Windows and Mac operating systems as well as common desktop software applications.
- Excellent problem-solving skills with the ability to troubleshoot hardware and software issues efficiently.
- Strong communication and interpersonal skills with a commitment to providing exceptional customer service.
- Dutch B2 certified required
- Driving license required
Key Skills
- Mac Os
- Active Directory
- Desktop Support
- Computer Networking
- Mobile Devices
- Windows
- Remote Access Software
- SCCM
- Help Desk
- Operating Systems
- Remedy
- Troubleshooting
About Company
Founded in 2013 HTS have grown organically year on year and today provide services in over 50+ countries. Through our industry knowledge and quality of service our clients have come to rely upon us to not just keep the cogs turning but also to keep them at the forefront of technologic ... View more
