Field Support Engineer

Warsaw, IN - USA

Monthly Salary: Not Disclosed

Posted on: 13 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Title: Field Support Engineer

Location: Warsaw IN (Onsite)

Duartion: Contract

Job description:

Focused IT primary Point of Contact that can be dispatched to expedite the support participate and support Rapid Response Team triage process and attendsupport Daily Performance Meetings
Assist network support team and other infra teams for daytoday troubleshooting and infra projects
Assist Client SPOC with Reliability Calls for high priority tickets P1P2 investigation and resolution
Helps local hardware support team with checking printers and shopfloor peripherals
Provides assistance to the hardware support team for applications or processes
Act as coordinator for resolving incidents related to any application support in manufacturing plant
Be a SPOC for BUIT Local support and external vendors
Resolve connection issues with weighing scales including replacement of defective MOXA and related network components
Coordinate with MLL Workstation engineering WESS team to resolve OS and workstation build issues including antivirusmalware related setup and issues
Test connectivity for changes to network including wireless and patching
Coordinate with application owners to install the client applications and ensure that the applications launch as expected
Coordinate with equipment vendors for repair and maintenance
Initial troubleshooting for application issues and continue to provide coordinationescalation to resolutionconclusion
Support base businessrelated IQOQ testing and technical change control activities

Job Title: Field Support Engineer Location: Warsaw IN (Onsite) Duartion: Contract Job description: Focused IT primary Point of Contact that can be dispatched to expedite the support participate and support Rapid Response Team triage process and attendsupport Daily Performance Meetings Assist netwo...