CSAT Agent Helpdesk&nbsp

Plano, TX - USA

Monthly Salary: Not Disclosed

Posted on: 2 hours ago

Vacancies: 1 Vacancy

Job Summary

Title: CSAT Agent / Helpdesk

Location: Plano TX (On-site)

Pay rate: $28 to $30/hr on W2

Contract Duration: 6 Months

Serve as the primary contact for helpdesk support during decommission.
Log track and resolve user issues efficiently.
Escalate complex problems to technical teams and follow up on resolutions.
Maintain accurate records of helpdesk activities and prepare reports.
Ensure compliance with organizational standards and SLAs.

Required Skills:

Experience in helpdesk or support coordination roles.
Strong organizational and communication skills.
Ability to manage multiple tasks in a fast-paced environment.
Familiarity with ticketing systems and IT support processes.

Title: CSAT Agent / Helpdesk Location: Plano TX (On-site) Pay rate: $28 to $30/hr on W2 Contract Duration: 6 Months Serve as the primary contact for helpdesk support during decommission. Log track and resolve user issues efficiently. Escalate complex problems to technical teams and follow up on r...