Staff Software Engineer Match Success

Grow Therapy

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profile Job Location:

San Francisco, CA - USA

profile Monthly Salary: $ 217000 - 288000
Posted on: 6 days ago
Vacancies: 1 Vacancy

Job Summary

About Us:

Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice and patients accessing high-quality care. Powered by technology we are a three-sided marketplace that empowers providers augments insurance payors and serves patients. Following the mass increase in depression and anxiety the need for accessibility is more important than ever. To make our vision for mental healthcare a reality were building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021 weve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. Weve raised more than $178mm of funding from Sequoia Capital Transformation Capital TCV SignalFire and others.

About the Role

Were looking for a highly product-driven execution-oriented Staff Backend Engineer to define and own the technical vision for our marketplace and provider experience systems. As a senior leader on the Match Success team youll build the backend systems workflows and intelligence that enable clients and providers to connect seamlessly and form long-lasting care relationships.
Youll architect and deliver the next generation of marketplace matching - leveraging personalization semantic search applied AI and scalable service design. This role operates at the intersection of product engineering provider success and quality. You will bring clarity to ambiguity drive technical strategy and scale a high-performance engineering culture with a founders mindset.
This is a rare opportunity to help build the Uber/Airbnb of healthcare and create the marketplace that makes care accessible at national scale.

Why This Role Matters

Match Success is responsible for helping clients find the right provider and build long-term therapeutic relationships. Your work will directly shape how care is delivered and accessed nationwide. Were building a highly scalable intelligent marketplace platform that will power the future of healthcare access by removing friction improving personalization and enabling millions of people to receive the care they deserve.
If you want to build transformative technology that will impact the next decade of healthcare and enjoy working at the intersection of product AI and complex systems this role is for you

What Youll Do

  • Define and own the long-term technical vision for core Marketplace Scheduling Booking and Provider Operations systems.
  • Architect scalable backend systems that support high-volume matching transactions availability management and operational workflows
  • Design and evolve matching search and personalization capabilities including semantic search recommendation systems and applied AI patterns.
  • Continually improve key marketplace flows such as appointment management provider discovery cancellation handling and practice setup.
  • Develop operational frameworks for planning prioritization incident management and delivery excellence.
  • Use data deeply by instrumenting systems measuring impact and optimize marketplace performance and provider-client matching success.
  • Lead and mentor a high-performance engineering team raising the bar for technical execution communication and problem-solving.
  • Create documentation playbooks and architectural guardrails to ensure consistency quality and efficiency across the engineering lifecycle.
  • Advocate for both client and provider experience needs translating insights into technical investments and roadmap priorities.

What You Bring

  • 8 years of professional software engineering experience including 2 years leading teams or technical initiatives.
  • At least 2 years building backend systems at scale ideally in high-throughput or marketplace environments.
  • Experience with P2P or multi-sided marketplaces (matching ranking pricing fraud fulfillment or similar domains).
  • Demonstrated strength in product engineering deeply understanding user needs and shaping delightful high-quality experiences.
  • Strong architectural and technical sense - able to define a vision influence direction and drive execution.
  • Proven ability to deliver complex ambiguous projects that span multiple teams and stakeholders.
  • Highly data-driven mindset comfortable with experimentation measurement and optimization.
  • Exceptional communication and cross-functional leadership including influencing non-technical stakeholders.
  • A track record of multiplying talent mentoring engineers and creating high-performance environments.
  • Founders mindset - ownership speed scrappiness resilience bias toward action.
  • Clear frameworks and philosophies for technical leadership force multiplication and scalable execution.

Role Details:

  • Employment Type: Full-Time Exempt
  • Base Compensation: The base compensation range for this position is
    Hybrid Commitment: $217000$288000 USD Annually

This role can be hybrid (onsite from our San Francisco or Seattle hub locationthree days per week: Tuesday Wednesday Thursday). Both arrangements include travel 23 times per year (e.g. company and department offsites).

The base compensation for this role will vary depending on several factors including relevant experience qualifications and the candidates working location.

Full Time Employee Benefits:

  • Comprehensive Health Coverage: Medical dental and vision insurance plus life and disability coverage.
  • Parental Leave & Family Support: Up to 18 weeks paid leave and a new child stipend.
  • Financial Wellness: 401(k) program and equity opportunities.
  • Meals & Home Office Support: Stipends for home office setup and ongoing funds for meals with tailored perks for both remote and in-office employees.
  • Time Off to Recharge: Flexible PTO 12 paid holidays and a full winter break week.
  • Wellness & Development: Annual stipends to put towards personal & professional growth.
  • Mental & Physical Health Support: No-costaccess to therapy through the Grow platform weekly flexible hours for self-care (Mental Health Mornings/Afternoons) and memberships to leading wellness apps (such as One Medical Headspace and Talkspace).
  • Extra Perks: Pet insurance discounts commuter benefits and global travel assistance.

Research shows that some groups hesitate to apply unless they meet every qualification. If youre excited about this role but dont check every box we encourage you to apply. At Grow we value diverse experiences transferable skills and the unique strengths each person brings.

Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories consistent with legal requirements.

Use of AI Tools: By submitting your application you acknowledge and consent to the use of automated tools as part of our recruitment process. Specifically we use a third-party AI toolGem to assist in theinitial screening of resumes. This tool analyzes resumes based on role-specific criteria provided by our recruiters to identify potentially strong matches for the role. Importantly no hiring decisions are made by the AI tool.All decisions about which candidates move forward are made by our human recruiting team after independent review.More information about Gems approach to compliance withCalifornia FEHA regulations on automated decision systemsandNew York Local Law 144can be found on the Gem compliance website.We are committed to transparency and fairness in our hiring practices. If you have questions about how our AI tools work or would like more information about how your application will be processed please contact us at . If you require an accommodation due to a disability or have concerns about the use of AI in the hiring process please also contact us. We are happy to provide assistance or offer an alternative method of participating in the recruitment process.


Required Experience:

Staff IC

About Us:Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice and patients accessing high-quality care. Powered by technology we are a three-sided marketplace that empowers providers augments insurance payors and serves patients. Following the mass incre...
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