Vice President, Professional Services
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Job Location:
Palo Alto, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Vice President Professional Services
Location: Palo AltoCalifornia
About Rubrik
Rubrik is the worlds leading data security company pioneering Zero Trust Data Security to help organizations achieve cyber resilience against increasingly sophisticated attacks. Our Rubrik Security Cloud platform utilizes machine learning to secure data across enterprise cloud and SaaS applications ensuring business continuity.
The Opportunity: Elevating Professional Services
Rubrik is seeking an experienced and visionary Vice President of Professional Services to scale transform and lead our global professional services organization across North America EMEA and APAC. This senior leadership role is critical for driving customer success and maximizing the value realization from their Rubrik investments through world-class consulting onboarding and implementation and enablement services.
The VP will define and execute the global strategy own the Professional Services P&L and foster a high-performing geographically dispersed team focused on operational excellence innovation and an exceptional customer experience.
Key Responsibilities & Areas of Accountability
Strategic Leadership & Global Business Management
- Global Strategy & Vision: Define and execute the multi-year strategic plan for the global Professional Services organization aligning with Rubriks worldwide sales and product strategies particularly around the Rubrik Security Cloud and cyber resilience suite of products.
- Offerings Development & Innovation: Work with Product Marketing and Engineering to develop productize and continuously refine a portfolio of high-value scalable services (e.g. Accelerators Health Checks Security Best Practices etc.) to drive adoption and increase ARR.
- Executive Cross-Functional Alignment: Collaborate closely with leadership across Sales Partner Ecosystem Customer Success and Product Management to ensure seamless global alignment accurate scoping and overall excellence throughout the customer life cycle.
- Global P&L Ownership: Own and manage the global Professional Services financial goals including top-line revenue targets utilization rates and overall profitability across all assigned territories.
Operational Excellence & Global Delivery
- Delivery Governance & Quality: Oversee all professional services engagements establishing robust global project governance and ensuring projects are delivered on-time within budget and to the highest quality standards resulting in exceptional customer satisfaction.
- Metrics & Reporting: Establish monitor and drive continuous improvement based on key performance indicators (KPIs) and global operating metrics (e.g. utilization CSAT time-to-value time to deploy).
- Strategic Partner Ecosystem: Strategically leverage enable manage and scale a global network of Professional Services partners and subcontractors to extend delivery capacity regional expertise and global reach.
Team Leadership & Development
- Recruitment & Scaling: Recruit onboard and retain a world-class team of Professional Services Directors Consultants Architects and Engagement Managers.
- Mentorship & Coaching: Provide executive leadership mentorship and career development to the team fostering a global culture of technical excellence accountability and fervent customer advocacy.
- Technical Enablement: Ensure the entire team maintains deep technical proficiency in the Rubrik Security Cloud platform including data protection ransomware recovery and Data Security Posture Management (DSPM).
Qualifications & Experience
- 15 years of progressive experience in Professional Services leadership roles including at the VP level within a global enterprise software cloud or cybersecurity company.
- Proven track record of managing a global Professional Services P&L consistently meeting or exceeding aggressive revenue goals and driving high utilization rates.
- Deep understanding of the data security data protection cloud and/or IT infrastructure market landscape. Experience with Zero Trust principles is a significant advantage.
- Exceptional executive leadership and team-building skills with a focus on developing talent and managing large geographically dispersed multi-regional teams.
- Superior executive presence and communication skills with the ability to articulate complex technical and business concepts to C-level executives both internally and externally.
- Demonstrate expertise in project governance advanced project management methodologies and global service delivery best practices.
- Ability to travel up as required by the business needs.
Education
- Bachelors degree in Computer Science Business or a related field.
- Relevant industry certifications (e.g. PMP ITIL cloud certifications) are highly desirable.
Join Us in Securing the Worlds Data
Rubrik (RBRK) the Security and AI Operations Company leads at the intersection of data protection cyber resilience and enterprise AI acceleration. Rubrik Security Cloud delivers complete cyber resilience by securing monitoring and recovering data identities and workloads across clouds. Rubrik Agent Cloud accelerates trusted AI agent deployments at scale by monitoring and auditing agentic actions enforcing real-time guardrails fine-tuning for accuracy and undoing agentic mistakes.
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Inclusion @ Rubrik
At Rubrik we are dedicated to fostering a culture where people from all backgrounds are valued feel they belong and believe they can succeed. Our commitment to inclusion is at the heart of our mission to secure the worlds data.
Our goal is to hire and promote the best talent regardless of background. We continually review our hiring practices to ensure fairness and strive to create an environment where every employee has equal access to opportunities for growth and excellence. We believe in empowering everyone to bring their authentic selves to work and achieve their fullest potential.
Our inclusion strategy focuses on three core areas of our business and culture:
Our Company: We are committed to building a merit-based organization that offers equal access to growth and success for all employees globally. Your potential is limitless here.
Our Culture: We strive to create an inclusive atmosphere where individuals from all backgrounds feel a strong sense of belonging can thrive and do their best work. Your contributions help us innovate and break boundaries.
Our Communities: We are dedicated to expanding our engagement with the communities we operate in creating opportunities for underrepresented talent and driving greater innovation for our clients. Your impact extends beyond Rubrik contributing to safer and stronger communities.
Equal Opportunity Employer/Veterans/Disabled
Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin or protected veteran status and will not be discriminated against on the basis of disability.
Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex national origin age disability or addition to federal law requirements Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact us at if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures providing documents in an alternate format using a sign language interpreter or using specialized equipment.
Required Experience:
Exec
Key Skills
- Change Management
- Financial Services
- Growing Experience
- Managed Care
- Management Experience
- Analysis Skills
- Senior Leadership
- Performance Management
- Process Management
- Leadership Experience
- negotiation
- Analytics
About Company
Organizations rely on Rubrik for resilience against cyber attacks and operational disruptions with automation, fast recovery and easy cloud adoption.
