Account Executive
General Role Description
Own thenew logosales cycle from first qualified meeting through signed agreement and clean disciplineddiscovery align solutions to business and security outcomes develop proposals within pricing guardrails and close predictable profitable recurring revenuewhilemaintainingimpeccableCRMhygiene and partnering tightly with MarketingRevOps and Client Services.
What Youll Do
Pipeline & Closing
Convert qualified meetings into opportunities; build and manage a healthy staged pipeline.
Run structured discoveryforcomanagedand fully managed IT cybersecurity and addon services.
Build proposalswithpricingroutingexceptionsfor approval asappropriate.
Negotiate terms in collaboration withthe Director of Revenue Operations; manage security questionnaires and procurement gates with confidence.
Finalize the contract and execute a full delivery handoff including documented scope of services completion of all required fields and agreedstart dateexpectations.
Discovery Solutions & Proof
Map roles in the buying group (IT leader CFO operations compliance) and tailor value to each.
Useevidence( Studiestest artifacts SLAtargets) to de risk decisions.
Offer timeboxedpilots with clear success criteria whenappropriate.
Forecasting Process & Hygiene
Maintainaccuratestages amounts dates and next steps inCRM;maintainreliable weekly forecasts.
Meet SLA expectations withRevOps(e.g. SQL first meeting scheduled within 2 business days).
Log complete discovery notes objections competitors and decision criteria; keep contact roles current.
Adhere to Approved Claims and brand standards; never overpromise.
Collaboration
Partner with the Business Development Representative (BDR)on focusaccounts and feedback on lead quality.
Work with Marketing oncontact levelABM insights androle basedmessaging; close the loop on what converts.
Coordinate with ClientServices onreferences QBR outcomes and smooth handoffs.
Territory & Events
Support quarterlyfield events andfollow upswithin onebusiness day; convert attendees to meetings with tight cadences.
Prioritize Massachusetts (MA) growthhost and attend client/partner events roundtables and executive dinners to acceleratenew logoacquisitionin MA.
Your Background
36 years closing B2B services or SaaS (MSP cybersecurity or IT services strongly preferred).
Proven record meeting/exceedingnew logotargets with multistakeholder deals (IT Finance Ops/Compliance).
Hands on withCRMsequencing/cadence tools LinkedIn Sales Navigator quoting/e-signature and basic spreadsheets.
Experience selling in New England markets; Massachusetts relationships a plus.
Skills for Success
Buyer grouporchestration:Identifyand align CIO/IT CFO and Ops stakeholders; build mutual close plans.
Business acumen: Quantifyreturn on investment; position risk reduction and operational outcomes.
Communication: Clear concise writing; confident facilitation of remote and onsite meetings.
Negotiation & control: Hold pricing guardrails; trade value for concessions; avoid customcreep.
Process rigor: Forecast accuracyfollow through and documentation aresecondnature.
Team mindset:Coachable collaborative and responsive with BDR MarketingRevOps and Client Services.
Physical Requirements
Prolonged periods working at a computer and on the phone; occasional regional travel for meetings and events (especially within MA and greater New England).
This description cannot encompass all tasks and may change at any time. Other duties as assigned may berequiredto achieve Mainstays vision mission and core values.
Required Experience:
Manager
At Mainstay Technologies, we provide outsourced IT and information security services to New Hampshire, Massachusetts, and Greater Boston.