Volunteer Coordinator

Who We Are

For more than 130 years The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church each year we help more than 2 million people providing necessities such as food clothing and addition we support people experiencing unemployment addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission vision and values of hope service dignity and stewardship. As a faith- and values-based organization we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ meet human needs and be a transforming influence in the communities of our world.

Job Description:

Position Purpose summary:

Volunteer Coordinator the volunteer coordinator plans directs monitors coordinates volunteers for multiple programs within the Chilliwack ministry unit.

Accountabilities:

The incumbent may perform all some or similar duties to the listed below:

• Basic understanding of tenets of Christianity and willingness to accept and support The Mission Statement of The Salvation Army.

• Operates with the approved budget for financial control and ensures optimum utilization of resources.

• Manage community volunteers which includes orientation training evaluating and scheduling.

• Monitor the performance of all volunteers to ensure high quality services are provided to our clients and other departments.

• Matches volunteers skills with work/activity needed within the facilities.

• Develops volunteer assignment descriptions and keeps them up to date.

• Prepares reports of volunteer activity and maintains files related to volunteers.

• Maintains statistical records for the Salvation Army Management Information System.

• Develops reviews and revises volunteer handbook to keep it current and relevant.

• Maintains regular contact with volunteers in person by phone email and/or by letter

• Initiates and coordinates appropriate recognition of volunteers and assists with special events and outings.

• Ensure that background checks drivers abstracts are up to date.

• Participates in the development of the department budget operates within the approved budget for financial control and ensures optimum utilization of resources

• Participate in Annual Performance Appraisals as required

• Be prepared to attend relevant workshops and training opportunities

• Perform other duties as assigned.

CRITICAL RELATIONSHIP MANAGEMENT

Clarification of Information. Conducts Routine Interactions.

Internal: MUs leadership and staff donors volunteers.

External: Funders Volunteers and the general public

MANAGERIAL RESPONSIBILITY:

• Reports directly to the community Ministries Director

• Direct reports: none

• Periodically may act as a team lead - provides supervision and ensures adherence to quality standards for volunteers or temporary staff for special events/activities

• Provide input into hiring recruiting job-related training and supervising volunteers

FINANCIAL AND MATERIALS MANAGEMENT:

• Responsible for minor financial matters regularly; responsibility for wise use of own resources and authorized to spend and disburse small amounts through the use of a corporate charge card.

• Minor material responsibilities.

The above responsibilities must be discharged in accordance with The Salvation Armys Mission Statement in a professional manner upholding our code of conduct.

Working Conditions:

• 37.5 hours per week. Some work over weekends and evenings may be required.

• Ability to lift up to 20 lbs.

The employee will work under the following disagreeable conditions:

• Dealing with angry people

• Verbally abusive people

• Frequent interruptions and multitasking

• Temperature variations (ie front door opening and closing)

• Equipment and general office noise

The employee may be exposed to the risk of minor to moderate injury or illnesses due to:

• Physical attacks by others

• Exposure to infectious diseases

• Exposure to toxic chemicals

The above responsibilities must be discharged in accordance with The Salvation Armys Mission Statement in a professional manner upholding our code of conduct.

Education experience and qualifications:

• Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.

• Work in compliance with OH&S Act and Regulations and abide by The Salvation Armys health and safety policies and procedures.

• Ability to provide an original copy of a Background Check that is satisfactory to The Salvation Army in its sole discretion is required including Child Check (if appropriate).

• Awareness and compliance with Chilliwack Policies & Procedures.

Education Qualifications and Certifications:

• Must have completed up to two years of community college

• Certificate in Volunteer administration an asset

Experience and Knowledge:

• Must have more than one year but less than three years of prior related experience in a wide range of social service programs supervising people and resources and communicating orally and in writing with government officials and/or funders

• Knowledge of Better Impact Software an asset.

Skills and Capabilities:

Compensation:

Placement in the salary range will be based on factors such as market conditions internal equity and candidate experience skills and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email if you have a need for any accommodation and we will be pleased to discuss this with you.