Sr. Workplace Specialist

San Jose, CA - USA

Monthly Salary: Not Disclosed

Posted on: 8 days ago

Vacancies: 1 Vacancy

Job Summary

Innovate with purpose

At BILL we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools we help businessesfrom startups to established brandsmake smarter decisions and gain control of their operations. And we dont stop there: were creating the future of financial automation so businesses can spend more time on what matters.

Working here means you become part of a vision-driven team thats ready to tackle challenges and build cutting-edge solutions. We value purpose drive and curiosityand we thrive in a fast-paced ever-changing environment. Whether in one of our offices in San Jose CA Draper UT or working remotely BILLders collaborate to deliver real impact for businesses that need more time in their busy weeks.

BILL builds high performing teams and we seek to hire the best talent for every role. Were committed to building a workplace that fosters inclusion and diverse perspectives valuing each persons unique skills and experiences. Wed love to hear from youyou might be just what were looking for whether in this role or another.

Lets give businesses more time for what matters.

Make your impact within a rapidly growing Fintech Company

BILL is looking for a Sr. Workplace Specialist to join the Workplace Team. The Senior Workplace Specialist plays a key role as our internal partner responsible for creating exceptional workplace experiences and environments that enable employees to do their best most authentic work.

Reporting to the Manager of Workplace Operations this role is critical in fostering a positive culture developing onsite programs and managing amenities that support a world-class employee experience. You are passionate about building and maintaining an inspiring well-run workspace and thrive in a fast-paced customer-focused environment.

This is an onsite role 5 days a week with occasional after-hours support required. Remote work is not available.

Responsibilities

Serve as a primary point of contact for employee and guest needs delivering responsive high-quality service.
Maintain a consistent high-quality workplace experience by partnering with cross-functional teams peers at other sites and key stakeholders.
Manage daily operations of workplace programs (front-of-house amenities supplies event spaces etc.).
Handle urgent requests with a customer-first solution-oriented mindset.
Maintain accurate and timely communications on workplace initiatives updates and changes.
Coordinate and support company meetings onsite events executive visits and all-hands.
Plan and execute employee engagement events including happy hours holiday celebrations and pop-up experiences.
Manage onsite food and beverage programs including vendor partnerships weekly meal planning and inventory management of kitchen office and amenity supplies.
Ensure vendors deliver consistent high-quality service aligned with workplace standards.
Oversee vendor performance for onsite services (e.g. food service workplace support specialty programs).
Maintain OfficeSpace (or comparable) seating and occupancy planning tool.
Ensure timely updates to budgets vendor invoices and program spend.
Own the Workplace intranet page for your location ensuring content is accurate and engaging.
Respond to Jira (or similar) workplace service tickets within established SLAs.

Qualifications

35 years of experience in workplace services office operations hospitality facilities or related environments.
Proven experience planning coordinating and supporting corporate events and workplace programs.
Strong vendor management experience.
Bachelors degree preferred or equivalent professional experience.

Competencies

Highly organized with strong program/project management skills.
Excellent written and verbal communication skills.
Comfortable with workplace tools and ticketing systems (e.g. Jira OfficeSpace ServiceNow).
Proactive resourceful and able to operate with minimal supervision.
Strong judgment problem-solving ability and a continuous improvement mindset.
Collaborative
Flexible and adaptable when priorities shift or work falls outside traditional scope.

Visa Sponsorship: Please note that this position is not eligible for visa sponsorship. Applicants must have authorization to work in the United States without requiring visa sponsorship now or in the future.

The estimated hourly range for this role is noted below for our office location in San Jose CA. Our ranges for each role and job level are based on a variety of factors including candidate experience expertise and geographic location and may vary from the amounts listed above. The role is also eligible for a competitive benefits package that includes: medical dental vision life and disability insurance 401(k) retirement plan flexible spending & health savings account paid holidays paid time off and other company benefits.

San Jose pay range

$32.98$39.52 USD

Whats in it for you

Redefining how businesses automate their work is a fast-paced exciting and fun environment. But we also have benefits and perks to ensure the magic isnt only experienced by our customers but by our employees as well.

Here is a preview of some of the amazing benefits here at BILL:

100% paid employee health dental and vision plans (choose HMO PPO or HDHP)
HSA & FSA accounts
Life Insurance Long & Short-term disability coverage
Employee Assistance Program (EAP)
11 Observed holidays and wellness days and flexible time off
Employee Stock Purchase Program with employee discounts
Wellness & Fitness initiatives
Employee recognition and referral programs
And much more

Dont believe us Check out our culture benefits and teams on our career site LinkedIn Life or YouTube pages.

BILL is an Equal Opportunity Employer. We believe our best ideas come from the unique stories perspectives and experiences of our team members. We welcome people of all backgrounds abilities and identities to bring their authentic selves and contribute to our culture.

We are committed to a transparent inclusive hiring process that reflects our values. If you need accommodations at any stage please contact .

Our Applicant Privacy Notice describes how BILL treats the personal information it receives from applicants.

Required Experience:

Senior IC

Innovate with purposeAt BILL we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools we help businessesfrom startups to established brandsmake smarter decisions and gain control of their operations. And we dont stop there: were ...