Director, Product Analytics (Consumer)

We are on the lookout for a Director Product Analytics to join the Global Consumer team on our journey to deliver an amazing experience for our consumers worldwide. 

In this role you will be responsible for leading the analytics function of the three Global Consumer tribes:

• Consumer Discovery: which builds our global search & recommendations services

• Consumer Insights & Marketing Technologies: which creates solutions to drive customer acquisition and retention

• Consumer Strategy: which supports the development of all our consumer apps and ensures were maximizing the ROI of our investments there

As a member of our Global Consumer Product leadership teams you will play a central role in driving data-driven decision making within your day to day you will be working closely with your product peers and your team to support our analytical needs improve our A/B testing methodologies and evaluate future areas of investment.

If you are passionate about data have a natural instinct for diving deep into problems and love working on consumer products then this role is definitely for you!

• Lead and mentor a team of 10 product analysts fostering a culture of experimentation innovation and continuous learning.

• Develop and oversee analytics frameworks for Consumer Discovery (Search & Recommendations) Consumer technology (Marketing optimization tools Customer segmentation) and other Consumer product related topics.

• Run our A/B testing operations to assess product changes and optimize conversion rates.

• Define and track key product and business metrics ensuring data is used to measure and drive success.

• Establish best practices for data governance and self-service analytics making insights accessible and actionable across the organization.

• Collaborate cross-functionally with Product Growth Marketing Finance and Engineering to identify opportunities and drive strategic decision-making.

• Own the development of dashboards reporting systems and predictive models ensuring teams have real-time insights to make informed decisions.

At Delivery Hero youll shape the global consumer experience for millions of users. Your work will have a direct impact on how we attract and retain customers creating data-driven personalized interactions that keep them coming back. As part of our Consumer Team youll enhance customer satisfaction and drive global growth and profitability through innovative projects.

Qualifications :

• 10 years of experience in product analytics data science or business intelligence with at least 5 years in leadership roles.

• Strong background in A/B testing causal inference and experimentation frameworks.

• Expertise in SQL R and experience with BI tools such as Looker or Sigma.

• Proven ability to translate complex data insights into strategic business recommendations.

• Excellent communication skills

• Bachelors degree in a technical or quantitative field required; Masters or MBA preferred

• Background in ranking &/or performance marketing optimization a strong plus

• Background in B2B SaaS or the travel industry is a strong plus.

Additional Information :

Ensuring you and all our Heroes are looked after happy and healthy is always on the menu. Because if youre in good shape then were in good shape.

• Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week

• We offer 27 days holiday with an extra day on 2nd and 3rd year of service

• We will support you in developing yourself and your career growth opportunities: 1.000 Educational Budget Language Courses Parental Support and access to the Udemy Business platform to explore a variety of online courses.

• Get moving and release those wonderful mind-boosting endorphins: Health Checkups Meditation Yoga Gym & Bicycle Subsidy

• Cash. Dough. Cheddar. Whatever you call it well help you with it: Employee Share Purchase Plan Sabbatical Bank  Public Transportation Ticket Discount Life & Accident Insurance Corporate Pension Plan

• The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers Food Vouchers Corporate Discounts. Courses.                 

Ready to join our team If youre excited to grow collaborate and be part of the worlds leading delivery platform wed love to hear from you. Apply today!

We believe diversity and inclusion are key to creating not only an exciting product but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities religious beliefs color national origin gender identities or expressions sexual orientations age marital or disability statuses or any other aspect that makes you you.

We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experiencejust let us know with an email to our Inclusion Officer at it in your application.

Severely disabled applicants with equal qualifications will be given preferential consideration.

Youre welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.

Remote Work :

No

Employment Type :

Full-time