Operations Coordinator

We are seeking an individual with strong organizational and process management skills to join our Operations team in a fast-paced full-time role.

This is a process-driven early-career position. You will not manage executives calendars or inboxes. You will own repeatable workflows learn agency operations from the ground up and run clearly defined processes across multiple client accounts.

We provide full training. Operations team members support multiple client accounts through internal training hit tracking report building shipping logistics and other core agency support tasks.

Responsibilities

• Assist in the preparation of regularly scheduled reports for several client accounts across the agency.
• Coordinate incoming and outgoing shipments.
• Work with other Operations team members to handle requests from co-workers and clients.
• Update and maintain office policies and procedures.
• Order office supplies and research new deals and suppliers.
• Handle occasional general agency support tasks as needed.
• Work out of Downtown Miami offices approximately once per week.

Cover Letter

Please include a cover letter detailing something interesting about yourself and/or your career that we will not get from reading your resume. It does not need to be long just specific to this position. This is your opportunity to sell yourself use it.

About MBA:

We are a Best Agency to Work For and the leading PR agency for consumer technology and innovative lifestyle brands in the U.S. Headquartered in Miami since 2002 (with a full-remote team) we have partnered with more than 800 brands from startups to Fortune 500. We successfully help clients launch gain market share enter new categories sell products attract retailers raise capital and get addition to providing public relations and digital marketing services we also offer an in-house primary research and analytics team and a design studio with a full suite of creative services.

Some Advice For How To Be Successful at MBA:

We hire promote and fire people based on these values. They act as a compass for all communications and decision-making.

• Think Like An Entrepreneur:Know the details of our business and understand how you impact ourculture work and financial success.
• Adopt a Growth Mindset:Dont settle or become complacent.Growby taking advantage of opportunities to do work outside your comfort zone.
• Take Initiative:Do not wait for someone to tell you what to do. Act in the absence of specific direction. Beproactiveand decisive.
• Act with Purpose:Focus on impact above all else. Know the intended result find the mostefficientpath and get shit done.
• Communicate Assertively:Proactively tackle difficult conversations with empathy andconfidence. Give and request feedback in real time with helpful intent.
• Inspire Accountability:Embraceownershipof every task. Surface your mistakes. Share what you learn and use it to improve. Others will do the same.

While Optional We Would Think It Was Cool If You Could:

• Run a 5k in under 25 minutes.We have 2 or 3 people who can do this but we have a couple of Ironman athletes (including Max) a few marathoners and a mountain biker who does 80 mile races. Lots of yogis too.
• Solve a Rubiks cube in under a minute.We had an intern that could and it was mind-blowing.
• Compete in Brazilian Jiu-Jitsu.One girl competed in the Pan-American Championship the largest Brazilian Jiu-Jitsu tournament in North America shes also one of our new Account Coordinators.
• Climb Mt. Kilimanjaro.Our VP of Operations did this only blacked out from high altitude and oxygen deprivation once. Nailed it.
• Be a world champion in anything.The youngest Yo-Yo World Champion in history worked with us for years.
• Start your own business.Max did... and one guy owns his own photography rest of us are working on it.
• A snake shot (Foosball).Google it. No spinning.

Excellent verbal and written communication skills.

• Excellent time management skills and the ability to effectively prioritize work.
• Ability to effectively work in a group environment.
• Proficiency in MS Office (MS Excel and MS PowerPoint in particular).
• Knowledge on Shipping Software (FedEx UPS etc.) is a plus.
• Knowledge on Google Suite and Data Studio is a plus.
• Knowledge of Adobe Creative Suite (Photoshop Premiere etc.) is a plus.

Work hard play hardis slightly outdated and work-lifebalanceimplies some sort of struggle to do one and not the other. We thinkworkshould be a fun beneficial and enjoyable part of yourlifeand that yourlifeshould be a fun beneficial and enjoyable part of yourwork. We try our best to provide benefits that make this a reality and the daily transition and integration of work & life as seamless as possible.

• Flexibility Unlimited and Anywhere is as Flexible as it Gets
• Unlimited Vacation
• Work-From-Anywhere
• Come-When-You-Want Office
• $400 Home Office Stipend
  
• Growth Expand and Fine Tune Your Skills
• Leadership Coaching w/BetterUp
• 100% Paid Job-Specific Training
• Access to MasterClass Skillshare and more
• Free Unlimited Self-Help/Business Books
  
• Wellness Add Workout to Your Work Day
• $600 Fitness/Mental Health Stipend
• 100% Paid Insurance/Counseling/Therapy
• Parental Leave Paid Return-To-Work
  
• Finance Match is Literally Free Money
• 401K w/Match Financial Planning
• Annual Performance Bonus
• Long-Term Incentive Plan
• $360 Annual Cell Data Reimbursement
  
• Team You Will Actually Like Most of Us
• Daily Team Outing Stipend
• Free Thursday Zoom Lunches
• Private Agency Team Social Platform
• $1500 Employee Referral Bonus
  
• Fun Mandatory Company Meetings
• Annual 3-Day Cruise
• Annual MBA Family Reunion Week
• Regular All-Expenses Paid Team Outings
• Paid Miami Visits for Remote Team

Required Experience:

IC