Director Operations

The position plans directs and manages the activities and personnel engaged in facility operations by implementing strategies to manage departmental operations; assist in developing a operations staff of first line supervisors; implementing strategies to manage the delivery of operations services that exceed customer expectations with minimal shrinkage; developing support operations supporting equipment and personnel; analyzing customer satisfaction surveys; assist in evaluation of new automated facility operations management systems and enhancement of existing systems; managing operations budgets and contributing to the total team effort.

Responsibilities:

• Lead coach mentor and inspire others to achieve optimum results by demonstrating role model behavior on a consistent basis in all that is said and done.
• Implement strategies to manage the timely delivery of all operations services in and under all circumstances; initiate customer and/or vendor meetings to ensure understanding of facility operations priorities and to identify shortfalls that could impact departmental mission; establish review of new customer facility operations standards and identify plan for implementation of new and/or revised policies and/or procedures to meet and exceed customer expectations.
• Manage facility operations continuous improvement goals by reviewing direct reports performance as well as monitoring current year performance.
• Lead intra-departmental teams in review of processes to improve facility operations functions; proactively seeking customer requirements and comments on quality of service; while ensuring the fair application of company policies; treating employees with respect; being an advocate for improving the effectiveness and efficiency of the materials management process.
• Develop facility operations management training coaching and evaluating the performance of all the direct report for departmental operations; reviewing management and employee training needs and holding management accountable for understanding and applying company employment policies fairly; supporting diversity in the work-force.
• Oversee and supervise the Facilities Coordinator Industrial Engineer Production and Warehouse Management and System Maintenance Technicians.
• Work with the Site Manager to ensure that incoming work fits the facility capabilities and is processed correctly to issue proper billing.
• Analyze division or department budget requests to identify areas in which reductions can be made and allocates operating budget.
• Confer with administrative personnel and reviews activity operating and sales reports to determine changes in programs or operations required.
• Ensure that all aspects of the Quality Policy and Objectives are understood and enacted.
• Conduct performance appraisals for direct reports in a timely manner.
• Develop communicate and maintain appropriate career development plans for all direct reports.
• Performs other duties assigned by management representatives within the scope of responsibility and the requirements of the job.

Qualifications :

• Must possess required knowledge skills abilities and experience and be able to explain and demonstrate with or without reasonable accommodations that the essential functions of the job can be performed.
• Knowledge of facility operations supply chain management systems and capable of learning how such automated systems function.
• Knowledge of facility operations supply chain management planning techniques.
• Knowledge of budgeting methods and systems.
• Knowledge of leadership managerial and supervisory techniques and principles.
• Skill in performing detailed work in an accurate and organized manner.
• Skill in effective oral and/or written communication.
• Skill in conflict resolution.
• Skill in using Microsoft Excel PowerPoint E-Mail Word and Internet Explorer.
• Ability to communicate well with employees at all levels of responsibility.
• Bachelors Degree in Business Industrial Management Engineering Graphic Arts or related field or equivalent years of experience
• Minimum of 5 years diversified management experience within the printing industry with proven success in leading a facility
• Excellent knowledge of managing full facility P&L
• Continuous improvement / Lean skills preferred

Additional Information :

RRDs current salary range for this role is $116500 to $186500/ year. The salary range may be adjusted based on the applicable geographic location of the hired employee and the range may change in the future. At RRD it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions may vary based upon but not limited to education skills experience proficiency performance shift and location. Depending on the role in addition to base salary the total compensation package may also include participation in a bonus commission or incentive program. RRDs benefit offerings include medical dental and vision coverage paid time off disability insurance 401(k) with company match life insurance and other voluntary supplemental insurance coverages plus parental leave adoption assistance tuition assistance and employer/partner discounts.

All your information will be kept confidential according to EEO guidelines.

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

RRD is an Equal Opportunity Employer including disability/veterans

Remote Work :

No

Employment Type :

Full-time