Healthcare Worker
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Job Location:
Harrisburg, PA - USA
Monthly Salary:
Not Disclosed
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
We are seeking a dedicated and compassionate Remote Healthcare Worker to support patients healthcare providers and care teams through virtual coordination administrative assistance and patient support services. This role plays a critical part in ensuring continuity of care accurate documentation and effective communication in a fully remote healthcare environment.
The ideal candidate is detail-oriented patient-focused and comfortable working with healthcare systems digital tools and confidential information while maintaining high standards of professionalism and compliance.
Key Responsibilities
Patient Support & Care Coordination
Provide virtual assistance and support to patients via phone email or secure messaging platforms.
Assist with appointment scheduling follow-ups referrals and care coordination.
Respond to patient inquiries regarding services instructions and care processes.
Monitor patient records and ensure timely updates and documentation.
Administrative & Clinical Support
Maintain accurate electronic health records (EHR) in compliance with healthcare regulations.
Assist healthcare providers with documentation data entry and record management.
Support telehealth visits by preparing patient information and ensuring smooth virtual workflows.
Process forms referrals authorizations and other healthcare documentation as needed.
Compliance & Confidentiality
Adhere strictly to HIPAA and all applicable healthcare privacy and security standards.
Ensure confidentiality and proper handling of sensitive patient and medical information.
Follow organizational policies procedures and quality assurance standards.
Communication & Collaboration
Communicate effectively with patients providers and interdisciplinary care teams.
Participate in virtual meetings training sessions and team collaboration activities.
Escalate patient concerns or urgent issues to appropriate clinical staff.
Technology & Remote Work
Utilize healthcare software systems telehealth platforms and communication tools efficiently.
Troubleshoot basic technical issues and report system challenges promptly.
Maintain a professional and secure remote work environment.
Required Qualifications
Must reside in the United States.
Must have valid authorization to work in the United States (work permit permanent residency or citizenship).
High school diploma or equivalent required; associate or bachelors degree in healthcare health administration or related field preferred.
Previous experience in a healthcare medical office or patient support role (remote or on-site).
Familiarity with electronic health record (EHR) systems.
Strong written and verbal communication skills.
Ability to work independently in a fully remote environment.
Preferred Qualifications
Experience in telehealth remote patient support or healthcare administration.
Knowledge of medical terminology.
Experience working with HIPAA-compliant systems.
Prior remote work experience in a healthcare setting.
Skills & Competencies
Patient-focused communication
Attention to detail and accuracy
Time management and organization
Confidentiality and compliance awareness
Digital literacy and technical adaptability
Problem-solving and teamwork
Work Schedule & Environment
Fully remote role within U.S. time zones.
Flexible scheduling may be available depending on department needs.
Reliable internet connection and a secure private workspace are required.
Compensation & Benefits
Competitive hourly or salaried compensation based on experience.
Health dental and vision insurance options (for full-time employees).
Paid time off and holidays.
Remote work flexibility.
Training and professional development opportunities.
Equal Opportunity Statement
We are an equal opportunity employer and are committed to building a diverse and inclusive workforce. All qualified applicants will receive consideration without regard to race color religion gender age disability or any other protected status.
Key Skills
- Revenue Cycle Management
- HIPAA
- Healthcare Management
- PMBOK
- Microsoft Outlook
- Project Leadership
- Data Management
- Project Management
- Affiliate Marketing
- Project Management Software
- Supervising Experience
- Workday
