Specialist, Engineering Services

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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

Position Overview Account Engineering Lead is responsible for overseeing technical service delivery engineering operations and client relationship management for assigned accounts. This role serves as the primary technical point of contact between clients and internal engineering teams ensuring seamless project execution and high-quality service delivery.

Required Qualifications Education & Certification Bachelors degree in Engineering (Mechanical or Electrical) required. Professional Engineer (PE) license preferred. Relevant industry certifications advantageous. Experience Requirements Minimum 7-10 years of engineering experience with at least 3-5 years in client-facing roles or account management. Proven track record of managing complex technical projects and leading engineering teams. Experience in facilities management construction or real estate services preferred. Technical Competencies Strong technical knowledge across multiple engineering disciplines. Proficiency in relevant software applications project management tools and industry-specific systems. Understanding of building systems infrastructure and maintenance operations. Leadership & Communication Skills Demonstrated leadership abilities with experience managing cross-functional teams. Excellent verbal and written communication skills with ability to present technical information to non-technical stakeholders. Strong problem-solving and decision-making capabilities.

Key Responsibilities Technical Leadership & Service Delivery Lead technical teams in delivering engineering services facilities management solutions and project implementations for key client accounts. Ensure all technical deliverables meet quality standards timelines and client specifications. Oversee troubleshooting maintenance operations and emergency response procedures. Client Relationship Management Serve as the primary technical liaison for assigned accounts building strong client relationships through proactive communication and exceptional service delivery. Conduct regular client meetings present technical solutions and address concerns promptly. Manage client expectations and ensure satisfaction with engineering services. Team Management & Development Lead mentor and develop engineering team members across multiple disciplines. Coordinate resource allocation workload distribution and skills development initiatives. Conduct performance evaluations and provide technical guidance to ensure team effectiveness. Operations Management Oversee operations ensuring proper planning execution and delivery within scope budget and timeline parameters. Coordinate with vendors contractors and internal stakeholders. Maintain comprehensive project documentation and reporting. Compliance & Risk Management Ensure all engineering activities comply with relevant regulations safety standards and company policies. Conduct risk assessments implement mitigation strategies and maintain proper documentation for audit purposes.

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If this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!

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