Technical Solutions Manager
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Monthly Salary:
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
What Youll Do:
The Customer Experience (CX) Organization at CoreWeave is dedicated to ensuring every client running AI workloads at scale has a seamless reliable and high-performance experience. This team supports the infrastructure that powers the AI revolutionworking across data centers hardware systems and customer workloads to maintain the integrity of our cloud platform. The CX organization aligns closely with the internal and customer engineering teams offering valuable insights from the field and having the chance to contribute to the CoreWeave product roadmap and development.
About the Role:
We are seeking a remarkable Technical Solutions Manager who shares our passion and has a deep understanding of GPU infrastructure & AI applications to join our CX Organization. The team is responsible for educating prospective customers on the technical value of CoreWeave designing and defining customer deliverables and integration points onboarding and enabling customers and ensuring the successful ongoing operations of CoreWeave within customer environments.
In this role you will:
- Lead Strategic Customer Relationships: Ownership of technical customer relationships to ensure successful adoption and customer satisfaction.
- Define Customer Requirements: Collaborate with customers and partners to define technical requirements that meet the customers needs for AI/ML.
- Drive End-to-End Program Execution: Oversee the execution of complex programs including planning resource management risk assessment and internal/external stakeholder engagement to ensure successful outcomes.
- Engage with Stakeholders/Influence product strategy: Gather document and communicate program requirements to ensure clarity feasibility and alignment with critical objectives. Share customer feedback with Product Management and Engineering influencing product direction.
- Foster Collaboration: Facilitate effective communication among various teams including engineering product management operations support and sales.
- Build Strong Relationships: Establish and maintain strong relationships with stakeholders to align program objectives and secure necessary resources and support.
- Proactively Manage Risks: Identify potential risks and issues throughout the program and proactively communicate to relevant stakeholders to drive resolutions and minimize impact.
- Measure Success: Define and track key performance indicators (KPIs) and metrics to measure program success and effectiveness.
- Drive Improvements: Identify and address inefficiencies to enhance operational speed and quality outcomes.
Who You Are:
- B.S. in Computer Science or a related technical discipline or equivalent experience
- 5 years of experience in technical program management customer success management or professional services delivery management with a focus on cloud infrastructure and AI/ML applications
- Strong communication skills through both long-form documents and short-form/asynchronous communications with internal and external stakeholders
- Proven track record of successfully organizing and coordinating the efforts of multiple teams to deliver long-running complex projects with visibility to senior stakeholders.
- Experience with multiple staples of leadership with the ability to work in a bottom-up leadership-style organization that focuses on enablement communication organization and inspiration over task management.
- Demonstrated experience with proactive self-management with examples of recognizing when to seek help and is willing to ask for it in a timely manner within a safe environment.
- Experience with client management within a cloud infrastructure landscape ideally with an understanding of the fundamentals of Kubernetes GPU compute AI/ML and high-performance computing
Wondering if youre a good fit We believe in investing in our people and value candidates who bring unique backgroundseven if you dont check every box. Here are a few qualities weve found make someone successful on our team. If some of this describes you wed love to talk.
- You love to help solve challenging technical problems
- Youre curious about the latest and greatest technologies in the AI space
- Youre an expert in managing conflict and achieving mutually beneficial technical outcomes
Why CoreWeave
At CoreWeave we work hard have fun and move fast! Were in an exciting stage of hyper-growth that you will not want to miss out on. Were not afraid of a little chaos and were constantly learning. Our team cares deeply about how we build our product and how we work together which is represented through our core values:
- Be Curious at Your Core
- Act Like an Owner
- Empower Employees
- Deliver Best-in-Class Client Experiences
- Achieve More Together
We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for take off the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry who will want to learn from you too. Come join us!
The base salary range for this role is 116000 GBP to 155000 GBP. The starting salary will be determined based on job-related knowledge skills experience and market location. We strive for both market alignment and internal equity when determining addition to base salary our total rewards package includes a discretionary bonus equity awards and a comprehensive benefits program (all based on eligibility).
To fulfil our obligation to protect client data successful applicants offered employment with CoreWeave will be required to complete a basic criminal record check conducted in compliance with GDPR. Employment offers are conditional upon receiving satisfactory check results
What We Offer
In addition to a competitive salary we offer a variety of benefits to support your needs including:
- Family-level Medical Insurance
- Family-level Dental Insurance
- Generous Pension Contribution
- Life Assurance at 4x Salary
- Critical Illness Cover
- Employee Assistance Programme
- Tuition Reimbursement
- Work culture focused on innovative disruption
Benefits may vary by location.
Our Workplace
While we prioritize a hybrid work environment remote work may be considered for candidates located more than 30 miles from an office based on role requirements for specialized skill sets. New hires will be invited to attend onboarding at one of our hubs within their first month. Teams also gather quarterly to support collaboration
CoreWeave is an equal opportunity employer committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race color religion sex disability age sexual orientation gender identity national origin veteran status or genetic information.
CoreWeave does not accept speculative CVs. Any unsolicited CVs received will be treated as the property of CoreWeave and your Terms & Conditions associated with the use of CVs will be considered null and void.
Any unsolicited CVs sent by your company to us that is to say in any situation where we have not directly engaged your company in writing to supply candidates for a specific vacancy will be considered by us to be a free gift leaving us liable for no fees whatsoever should we choose to contact the candidate directly and engage the candidates services and will in no way establish any prior claim by your company to representation of that candidate should the candidates details also be submitted by any other party.
Export Control Compliance
This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information applicant must either be (A) a U.S. person defined as a (i) U.S. citizen or national (ii) U.S. lawful permanent resident (green card holder) (iii) refugee under 8 U.S.C. 1157 or (iv) asylee under 8 U.S.C. 1158 (B) eligible to access the export controlled information without a required export authorization or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may for legitimate business reasons decline to pursue any export licensing process.
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When you apply to a job on this site the personal data contained in your application will be collected by CoreWeave UK Ltd. (Controller) which is located at
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Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Where permitted by applicable law we may also retain your personal data for a limited period after the recruitment process ends in order to consider you for future job opportunities respond to legal claims or comply with record-keeping obligations. Under the GDPR and the UK GDPR you have the right to request access to your personal data to request that your personal data be rectified or erased and to request that processing of your personal data be restricted. You also have the right to data addition you may lodge a complaint with the relevant supervisory authority: (i) A list of Europes data protection authorities can be found here; and (ii) for the UK this is the Information Commissioners Office.
For additional information please see our .
Required Experience:
Manager
Key Skills
- Organizational Management
- Presentation Skills
- Agile
- SAFe
- AWS
- Solution Architecture
- Conflict Management
- Data Management
- Scrum
- Team Management
- Pre-sales
- Management Consulting
