Apprentice Worker Client Support

Camden, SC - USA

Monthly Salary: £ 29931 - 30314

Posted on: 15 hours ago

Vacancies: 1 Vacancy

Job Summary

Become an Apprentice Worker and use your lived experience to inspire clients throughout their recovery while gaining a qualification and working on your professional development.

At St Mungos we believe in creating opportunities for people with lived experience of homelessness substance use mental health challenges involvement with the criminal justice system and/or recovery services. Our Apprenticeship Scheme is designed to help you build a career while making a positive impact. We have opportunities available for 18 month fixed term contracts as Client Support Apprentice Workers.

What youll do as an Apprentice Worker

Working as Client Support Apprentice Worker you will complete practical work experience and academic learning and work alongside colleagues students and volunteers working together to empower clients with a variety of needs in achieving personal goals.

Gain practical experience and skills in caseload management while working in a person-centred way to support wellbeing and recovery.
Learn how to deliver day-to-day services while collaborating with colleagues and external partners.
Have opportunities to shadow experienced staff and receive on-the-job training observing how we empower our clients to access the right support and move on.
Complete the practical element of your apprenticeships with meetings and event attendance as well as formal learning while completing a Level 3 Peer Worker qualification.
Complete on and off the job learning shadowing and development opportunities.
You will receive support and supervision from an Apprenticeship Advisor as well as a direct line manager every step of the way.

Where youll work

Were excited to offer 2 Client Support Apprentice Worker opportunities joining the team in the London Borough of Camden in the following services:

Camden Shared Houses: A large service spreading across 6 properties and supporting over 40 clients with their needs around homelessness substance use mental and physical wellbeing. This service works closely with Camden Council other accommodation providers in the Adult Pathway CAPP nurses and other local services to ensure clients receive holistic support and move towards independence.

North Camden Mental Health Accommodation Services: A mental health supported accommodation service supporting clients with high and low support. Generally clients move to high support services from hospital and move on from there to low support and then into independent accommodation in the community. This service works closely with other providers within the Mental Health Pathway and community mental health teams.

What were looking for

Were looking for self-motivated people who can bring their own lived experience of recovery or using services and use it positively and appropriately to inspire and empower our clients on their journey.

You will have great communication and listening skills empathy and a genuine desire to make a difference.
You will have some experience through volunteering or working in a similar setting basic admin and IT skills and a proactive attitude towards learning.
If this sounds like you we encourage you to apply!

If you dont think you meet all of the requirements we would still love to hear from you. You can find more information about the scheme and our contact details HERE why not get in touch with the team who can answer your questions.

How to apply

To view the job description and guidance on completing your application form please click on the document tab on the advert page on our website.

When youre ready to apply click the Apply Now Button to start your online application form.

You will be able to confirm your preferred location on your application form. If you are successful we will do our best to match you to a role in your preferred area.

Closing date: 10am on Monday 12 January 2026

Interview and assessments: between 27-29 January 2026

St Mungos are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

What we offer

A full-time paid role (37.5 hours per week) for 18 months.
A comprehensive training programme.
A dedicated team to support and empower you.
Excellent development and Growth Opportunities
A Diverse and Inclusive Workplace
Great Pay and Other Benefits

About Us

Our purpose is to end homelessness and rebuild lives. It drives everything that we do. For the past 55 years we have been on the ground every day and every night supporting people to recover from homelessness and advocating for change. We support around 28000 people each year and our work means that more than 2700 people have somewhere safe to stay each night.

What We Offer

We are working hard to create a diverse and fully inclusive culture where all colleagues feel valued and we welcome applications from all under-represented groups. We believe that equity diversity and inclusion improves the health wellbeing and development of our colleagues and helps to ensure everyone feels valued. We know that when diversity inclusion and wellbeing are prioritisedwe are happier healthier and can ultimately achieve better outcomes for our clients.

Below are some of our key focus areas to improve both our candidate and colleague experience:

A growing number of diversity networks including LGBTQ Womens Action Lived Experience and Anti-Racist networks.
Increasing visibility by ensuring that all interview panels across the organisation are diversely represented to ensure fair and balanced decision making during the recruitment process.
A safe and supportive working environment championing positive action via various internal schemes such as upward mentoring and a Steps into Management programme.
Mandatory Diversity & Inclusion training for all staff unconscious bias training for managers and a range of other courses such as Trans awareness and Autism Awareness.
In recognition of the importance of transparency we publish our employee diversity statistics and pay gap reports on our website.

Want to find out more Click here to visit our Equity Diversity & Inclusion page.

We offer a comprehensive package of benefits to our colleagues to ensure wellbeing remains a key priority. Maintaining a good work life balance can be tricky but with family friendly policies flexible and agile working options and an incremental annual leave allowance we are committed to making sure you have the options available as and when you need them.

These include:

Agile working model for suitable roles.
Supportive flexitime and toil arrangements.
28 days annual leave rising to 31 after five years service.
Family friendly leave policies including - maternity adoption and parental leave. Carers leave and fertility treatment leave.
Financial wellbeing platform offering loans advances and saving options.
Auto-enrolment to pension scheme after six months service with an employer contribution of 6%.
Employee Assistance Programme and access to SmartHealth app 24/7 GP appointments health checks and nutrition advice.
Cycle to Work scheme and interest free season ticket loans.
Discount vouchers including gym retail food & drink travel electricals and more.

Want to find out more Want to find out moreClick here to visit our Work For Us page.

At St Mungos we are committed to providing development opportunities for all our colleagues. We welcome people with a wide range of experiences and value transferable skills so that we can provide the best support for people experiencing homelessness. Thats why we have a robust induction training and development programme that supports colleagues throughout their career at St Mungos.

These include:

Highly praised internal training courses and access to external learning to build your skills and meet your professional development goals.
Steps into Management programme to support colleague progression.
Commitment to continued professional development with access to career development forums internal mentoring and internal secondment opportunities.

A DBS disclosure check is a requirement for this post and will be undertaken for the successful candidate.

Please be advised that all appointments will be made on St Mungos current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

Documents

Become an Apprentice Worker and use your lived experience to inspire clients throughout their recovery while gaining a qualification and working on your professional development.At St Mungos we believe in creating opportunities for people with lived experience of homelessness substance use mental he...

Become an Apprentice Worker and use your lived experience to inspire clients throughout their recovery while gaining a qualification and working on your professional development.

What youll do as an Apprentice Worker

Gain practical experience and skills in caseload management while working in a person-centred way to support wellbeing and recovery.
Learn how to deliver day-to-day services while collaborating with colleagues and external partners.
Have opportunities to shadow experienced staff and receive on-the-job training observing how we empower our clients to access the right support and move on.
Complete the practical element of your apprenticeships with meetings and event attendance as well as formal learning while completing a Level 3 Peer Worker qualification.
Complete on and off the job learning shadowing and development opportunities.
You will receive support and supervision from an Apprenticeship Advisor as well as a direct line manager every step of the way.

Where youll work

Were excited to offer 2 Client Support Apprentice Worker opportunities joining the team in the London Borough of Camden in the following services:

What were looking for

You will have great communication and listening skills empathy and a genuine desire to make a difference.
You will have some experience through volunteering or working in a similar setting basic admin and IT skills and a proactive attitude towards learning.
If this sounds like you we encourage you to apply!

How to apply

To view the job description and guidance on completing your application form please click on the document tab on the advert page on our website.

When youre ready to apply click the Apply Now Button to start your online application form.

You will be able to confirm your preferred location on your application form. If you are successful we will do our best to match you to a role in your preferred area.

Closing date: 10am on Monday 12 January 2026

Interview and assessments: between 27-29 January 2026

St Mungos are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

What we offer

A full-time paid role (37.5 hours per week) for 18 months.
A comprehensive training programme.
A dedicated team to support and empower you.
Excellent development and Growth Opportunities
A Diverse and Inclusive Workplace
Great Pay and Other Benefits

About Us

What We Offer

Below are some of our key focus areas to improve both our candidate and colleague experience:

A growing number of diversity networks including LGBTQ Womens Action Lived Experience and Anti-Racist networks.
Increasing visibility by ensuring that all interview panels across the organisation are diversely represented to ensure fair and balanced decision making during the recruitment process.
A safe and supportive working environment championing positive action via various internal schemes such as upward mentoring and a Steps into Management programme.
Mandatory Diversity & Inclusion training for all staff unconscious bias training for managers and a range of other courses such as Trans awareness and Autism Awareness.
In recognition of the importance of transparency we publish our employee diversity statistics and pay gap reports on our website.

Want to find out more Click here to visit our Equity Diversity & Inclusion page.

These include:

Agile working model for suitable roles.
Supportive flexitime and toil arrangements.
28 days annual leave rising to 31 after five years service.
Family friendly leave policies including - maternity adoption and parental leave. Carers leave and fertility treatment leave.
Financial wellbeing platform offering loans advances and saving options.
Auto-enrolment to pension scheme after six months service with an employer contribution of 6%.
Employee Assistance Programme and access to SmartHealth app 24/7 GP appointments health checks and nutrition advice.
Cycle to Work scheme and interest free season ticket loans.
Discount vouchers including gym retail food & drink travel electricals and more.

Want to find out more Want to find out moreClick here to visit our Work For Us page.

These include:

Highly praised internal training courses and access to external learning to build your skills and meet your professional development goals.
Steps into Management programme to support colleague progression.
Commitment to continued professional development with access to career development forums internal mentoring and internal secondment opportunities.

A DBS disclosure check is a requirement for this post and will be undertaken for the successful candidate.

Please be advised that all appointments will be made on St Mungos current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

Documents