Client Experience Coordinator
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Job Location:
Marshall County, WV - USA
Monthly Salary:
Not Disclosed
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
Skillbridge Academy is seeking a motivated and detail-oriented Client Experience Coordinator to support and enhance our client interactions. This role plays a key part in ensuring a seamless professional and positive experience for clients throughout their journey with our academy. The ideal candidate is organized communicative and passionate about delivering excellent service in a fast-paced collaborative environment.
Responsibilities
Serve as a primary point of contact for client inquiries and requests
Coordinate and manage client communications to ensure timely and professional responses
Support onboarding processes and ongoing client engagement
Maintain accurate client records and documentation
Collaborate with internal teams to ensure client needs are met efficiently
Assist in improving processes that enhance overall client satisfaction
Uphold company standards of professionalism and service excellence
Qualifications :
Strong written and verbal communication skills
Excellent organizational and time-management abilities
Professional demeanor with a client-focused mindset
Ability to multitask and prioritize effectively
Strong attention to detail and problem-solving skills
Proficiency with basic office tools and systems
Ability to work independently as well as within a team
Additional Information :
Competitive salary ($50000 $53000 per year)
Growth opportunities within a developing and forward-thinking organization
Skill development through hands-on experience and internal training
Supportive and professional work environment
Stable full-time position with long-term career potential
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Customer Service
- Client Expectations
- Client Requirements
- Client Support
- Action Plans
- Issue Resolution
- Account Management
- Client Relationships
- Service Delivery
- Client Service
- Client Satisfaction
- Client Management
- Procedures
- Service Level Agreements
- New Clients
About Company
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more
