Server (Fountain Lounge)
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Job Location:
New Orleans, LA - USA
Monthly Salary:
Not Disclosed
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
What are we looking for
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
- Hospitality - Were passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing all the time.
- Leadership - Were leaders in our industry and in our communities.
- Teamwork - Were team players in everything we do.
- Ownership - Were the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
The iconic Waldorf Astoria property in New OrleansThe Roosevelt is seeking an FT Server to join the team!
A Server is responsible for delivering exceptional guest service by providing friendly timely and professional food and beverage service. This role requires strong knowledge of menu offerings and a commitment to creating a memorable Guest and Member experience.
What will I be doing
As a Server you will be responsible for performing the following duties to the highest standards:
Provide attentive courteous and efficient service to all guests
Respond to guest inquiries and requests in a friendly and timely manner
Serve alcoholic and non-alcoholic beverages in compliance with all licensing and liquor regulations for both residents and non-residents
Maintain thorough knowledge of all menu items ingredients and daily specials
Ensure mise en place is fully stocked and properly maintained at assigned stations
Accurately take and deliver food and beverage orders ensuring quality presentation and timeliness
Follow proper reporting and escalation procedures when service issues arise
Adhere to Hilton grooming standards including uniform appearance cleanliness and personal hygiene
Comply with all hotel security policies fire regulations and health and safety standards
Team Member Benefits
When you join our team youll enjoy a comprehensive benefits package including:
- Medical & Vision Insurance Blue Cross Blue Shield of Louisiana*
- Dental & Voluntary Insurance SunLife*
- Flexible Spending Account (FSA) Through WEX
- 401(k) Retirement Plan Fidelity with up to 5% employer match**
- Employee Assistance Program (EAP) ComPsych
- Free Team Member Meals
- Discounted Parking
- Property Discounts Restaurants Gift Shop and Spa
- Paid Time Off (PTO) Program
- Go Hilton Travel Discounts
- Tuition Reimbursement
- Guild Education Program
* Medical/Dental coverage begins on the first of the month following 60 days of employment
** 401(k) eligibility begins after 90 days of employment; new hires are auto-enrolled
EOE/AA/Disabled/Veterans
Key Skills
- Culinary Experience
- Restaurant Experience
- Food Preparation Experience
- Time Management
- Customer Service
- Hotel Experience
- Taleo
- Hospitality Experience
- Barista Experience
- Bartending
- POS
- 10 Key Calculator
About Company
Stay at Avatar Hotel Santa Clara, Tapestry Collection by Hilton and uncover the unexpected at our one-of-a-kind hotel. As part of Hilton's Tapestry Collection, we are perfect for guests seeking an uncommon experience and peace of mind.
